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62

operations associate jobs in johannesburg gauteng

Customer Support & Operations Associate
Talent Sam —Sandton, Gauteng 2196
- Full-time
- Remote
Quick Apply
Junior Associate - Operations
McKinsey & Company —Johannesburg, Gauteng
HC Operations Associate
PwC —Johannesburg, Gauteng
- Full-time
Guest Experience Expert - African Pride Melrose Arch, Autograph Collection
Marriott International, Inc —Johannesburg, Gauteng 2196
- Full-time
Archive Administrator
PwC —Johannesburg, Gauteng
- Full-time
2d
Reservations Sales Agent - Protea Hotel by Marriott O.R Tambo Airport
Marriott International, Inc —Johannesburg, Gauteng
- Full-time
4d
Guest Relations Agent - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Sr Associate-IT Helpdesk
Sutherland —Johannesburg, Gauteng
12d
Cloud Architect
Ovations Technologies —Johannesburg, Gauteng
Quick Apply
1d
Store Manager - Retail Crossing
Adidas —Johannesburg, Gauteng
- Full-time
1d
Network Support Engineer
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
1d
Project Associate, CODA
Vital Strategies —Johannesburg, Gauteng
- R600 000 - R705 000 a year
- Full-time
- Remote
2d
Senior Associate Managed Services Operations Specialist
NTT Ltd —Johannesburg, Gauteng
- Full-time
2d
Senior DevOps Engineer
iOCO —Sandton, Gauteng
2d
Senior Associate Managed Services Operations Specialist
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
2d
Principal Solution Consultant - X3
Sage —Johannesburg, Gauteng
2d
Night Audit Supervisor - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
2d
Principal Cloud Security Technical Architect
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
3d
Sales Supervisor
Workwear —Ruimsig, Gauteng
- R10 000 - R16 000 a month
Quick Apply
3d
AI & Automation Associate
Sage —Johannesburg, Gauteng
3d

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Customer Support & Operations Associate

Talent Sam
Sandton, Gauteng 2196

Quick Apply

Job Details

Full-time

Full Job Description

Our client is looking for a strong communicator and AI-native professional to join their Customer Success team.

In this role, you will act as the right hand to the CSM, ensuring customers are well supported, processes are automated, and growth targets (reviews and upsells) are achieved. This is not just about responding to chats, it’s about strategically optimising the customer journey using the latest technology.

What You’ll Do

Customer Engagement: Manage live chat support with high responsiveness and empathy.

Strategic Growth: Proactively identify opportunities for upselling and systematically drive

high-quality App Store reviews.

HubSpot Mastery: Build and maintain integrations, custom reports, and automated workflows to

keep our CRM running like a clock.

Churn Prevention: Monitor customer health scores and execute outreach strategies to ensure

long-term retention.

AI Implementation: Use Gemini and other AI tools to automate communication, analyze

customer sentiment, and draft high-converting success content.

Who You Are

Independent & Strategic: You don't wait for a to-do list. You spot a bottleneck and fix it.

AI-Native: You use Gemini (or similar) daily to work faster and smarter. You know how to prompt

for the best results.

HubSpot Savvy: You are comfortable CRM’s, reports and automations.

Growth-Minded: You enjoy the "sales" side of Customer Success and aren't afraid to ask for a

review or suggest an upgrade.

Communicator: You have a perfect command of English and can pivot from technical support to

a warm, personal success check-in.

Quick Apply

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