19 Loyalty program Jobs and Work in Johannesburg Gauteng

Store Manager -Sorbet Salon Vaal
Clicks Group Limited —Johannesburg, Gauteng
5h
Lead AI Solutions Architect, Customer Success
Genesys —Johannesburg, Gauteng
- Full-time
1d
Service Advisor- Kia Germiston
Motus Corporation —Germiston, Gauteng
1d
Marketing Manager - Digital
Peermont Global SA —Johannesburg, Gauteng
2d
Loyalty Product Manager
Visa Sub-Saharan Africa (Proprietary) Limited —Johannesburg, Gauteng 2196
4d
Customer Assistant
Leroy Merlin South Africa —Alberton, Gauteng
- Full-time
Quick Apply
8d
Business Development Specialist (French Speaking) - Johannesburg, South Africa
Western Union —Johannesburg, Gauteng
- Full-time
8d
Travel Rewards Specialist
Affinity International —Johannesburg, Gauteng
- Remote
Quick Apply
GUCCI Store Director
Gucci —Johannesburg, Gauteng
- Full-time
Virtual Lifestyle Concierge | German speaking
Ten Group —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Marketing Intern HCB-Professional
Henkel —Johannesburg, Gauteng
- Full-time
Quick Apply
Retention Consultant
Discovery Ltd. —Sandton, Gauteng
Virtual Assistant - Travel Concierge
Hire Overseas —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Executive Actuary - Loyalty & Behavioural Science
Rand Mutual Assurance —Parktown, Gauteng
- Full-time
Inside Sales Representative - Arabic Speaking
TLC Worldwide —Sandton, Gauteng
Principal Specialist: Segment & Product Management
Vodafone —Johannesburg, Gauteng
- Full-time
Inside Sales Representative - German Speaking
TLC Worldwide —Sandton, Gauteng
- Remote
Brand Partnerships Manager
TLC Worldwide —Sandton, Gauteng
Senior Marketing Manager
TechBiz Global GmbH —Bryanston, Gauteng
- Full-time
Quick Apply

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Store Manager -Sorbet Salon Vaal

Clicks Group Limited -
Johannesburg, Gauteng

Apply Now

Job Details

Permanent
5 hours ago

Full Job Description

Listing reference: 025864

Listing status: Online

Apply by: 7 August 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

It is the role of the Store Manager to oversee the Operational and Citizen management of stores. As the team leader, special focus should be placed on how you implement the Sorbet Culture and ethos within the team, to focus on the development of the citizens and improving the lives of our guests, through superior customer care and store profitability.

Job description

Guest Focus
1.Be able to demonstrate the “Sorbet Way” and instil this focus on your team, when dealing with our guests.
2. Resolve customer complaints within 24 hours.
3. Understand and be able to advise guests on all treatments in the menu.
4. Actively promote and up/cross sell treatments
5. Handle guest questions and concerns in a professional and accurate manner.
6. Answer calls in a friendly professional manner.
7. Ensure that the scheduler is well planned to accommodate guests as effective as possible.

Citizen Focus
8. On-board new citizens in the store and mentor them on the Sorbet way (culture).
9. Host monthly talk shows with the citizens to focus on relevant issues (QAR Results, Sales Targets, Hygiene, Training, Culture and Service Focus).
10. Manage citizens work schedule /rosters.
11. Coordinate citizen training schedules and bookings

12. Communicate any staff/ guest problems that need attention to the Area Manager of the store.
13. Manage Disciplinary procedures and performance management with each citizen.
14. Drive individual targets per citizen with one on ones.

Operational Focus
15. Understands the benefits of the Sorbet Loyalty Program, and is able to train the team and drive focus on the program with all citizens in store and drive loyalty sign ups in the store.
16. Ensure that the store merchandising and general presentation is maintained according to Sorbet standards

17. Manage spot checks on stock counts and inventory control (Daily in and Out Counts, weekly Full Inventory Check).
18. Manage stock receiving procedures as per Sorbet Franchise Systems Manual.

19. Responsible for checking that stock has been captured accurately on ESP by FDC’s.
20. Assist with administrative accurate invoice filing and controls.
21. Manage cash takings, check cash-ups for accuracy and ensure daily banking or twice a week banking – store dependant

Reporting
22. Submit talk show . team meeting agendas and feedback to relevant Area Manager
23. Submit sick leave tracking and all leave forms to area manager monthly in order to manage accurate payroll
24. Submit all relevant RS data to area managers monthly for accurate payroll.
25. Pulling of weekly sales figures to manage stores progress to monthly budget.

Marketing
26. Communicate and ensure implementation of all national marketing and advertising campaigns at store level
27. Making sure citizens are aware of all campaigns
28. Collateral is displayed and implemented
29. Citizens are trained and able to sell / market the campaign.

Key Competencies

Computer Literate.
Exceptional communication skills (spoken, telephonic and written).
Organised and systematic.
Detail orientated.
Must possess and aptitude for basic math and money handling skills.
Punctual.
Able to function under pressure in a fast-moving environment.
Able to manage multiple stores
Self-directed and able to work independently

Minimum requirements

Experience

Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment.
Financial management experience (budgets, profit and loss statements, financial ratios, etc.).

Education

Matic/Grade 12 (essential)
Business and Retail Mamnagement Diploma(desirable).

Apply Now

Refine Your Search

loyalty program jobs in johannesburg gauteng

Store Manager -Sorbet Salon Vaal

Lead AI Solutions Architect, Customer Success

Service Advisor- Kia Germiston

Marketing Manager - Digital

Loyalty Product Manager

Customer Assistant

Business Development Specialist (French Speaking) - Johannesburg, South Africa

Travel Rewards Specialist

GUCCI Store Director

Virtual Lifestyle Concierge | German speaking

Marketing Intern HCB-Professional

Retention Consultant

Virtual Assistant - Travel Concierge

Executive Actuary - Loyalty & Behavioural Science

Inside Sales Representative - Arabic Speaking

Principal Specialist: Segment & Product Management

Inside Sales Representative - German Speaking

Brand Partnerships Manager

Senior Marketing Manager

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I want to receive the latest job alert for loyalty program in johannesburg gauteng

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