34 Senior implementation engineer Jobs and Work in Johannesburg, Gp

Senior implementation Engineer
Nice —Johannesburg, Gauteng
IT Officer - Head Office
Redpath Mining Contractors and Engineers —Johannesburg, Gauteng
- Full-time
3d
Project Engineer II (International)
Intelligent Technical Solutions —Johannesburg, Gauteng
- Full-time
- Remote
4d
Forwarded Deployed Engineer
Salesforce —Johannesburg, Gauteng
- Full-time
4d
Senior Civil Engineer
SLR Consulting —Johannesburg, Gauteng
- Full-time
4d
Junior Software Developer
Harris Computer Systems —Magaliessig, Gauteng
- Full-time
4d
Senior Data Modeller
Nedbank —Johannesburg, Gauteng
4d
Senior Specialist: Business Analysis
Absa Bank Limited —Johannesburg, Gauteng
- Full-time
5d
Energy Infrastructure Specialist (40 Months)
IDC —Johannesburg, Gauteng
Quick Apply
9d
Software Quality Engineer II
Nedbank —Johannesburg, Gauteng
10d
Senior Software Engineer, Windows/Desktop Applications - Johannesburg, South Africa
Speechify —Johannesburg, Gauteng
- Remote
11d
Manager, Business Change, Contract Logistics
DSV —Kempton Park, Gauteng 1619
- Full-time
Principal Solution Engineer
Salesforce —Johannesburg, Gauteng
- Full-time
Senior Project Manager
Amakosi Fire —Chloorkop, Gauteng
Quick Apply
Divisional Head: Functional & Strategic Planning: RSWD50011
City of Ekurhuleni —Ekurhuleni, Gauteng
- R1 598 520 - R1 975 356 a year
Junior Project Engineer
NJ PLACEMENT CONSULTING —Alberton, Gauteng
- Full-time
Project Engineer
NJ PLACEMENT CONSULTING —Alberton, Gauteng
- Full-time
Senior Cybersecurity Engineer - Compliance & Technology
Leroy Merlin South Africa —Sandton, Gauteng
Quick Apply
Senior Systems Engineer
Share —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Sr. Consultant, Sales Engineering
Visa CEMEA —Johannesburg, Gauteng 2196

I want to receive the latest job alert for senior implementation engineer in johannesburg, gp

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior implementation engineer jobs near johannesburg, gp

Senior Project Manager jobs in Chloorkop, Gauteng

Senior Software Engineer jobs in Johannesburg, Gauteng

Solutions Engineer jobs in Johannesburg, Gauteng

Senior Engineer jobs in Johannesburg, Gauteng

Project Engineer jobs in Johannesburg, Gauteng

Business Administration jobs in Port Elizabeth, Eastern Cape

Qa Automation Engineer jobs in Cape Town, Western Cape

Electrical Engineer jobs in Durban, Kwazulu Natal

Structural Engineer jobs in Johannesburg, Gauteng

Structural Engineer jobs in Sandton, Gauteng

Industrial Engineer jobs in Cape Town, Western Cape

Systems Engineer jobs in Cape Town, Western Cape

Senior Project Manager jobs in Cape Town, Western Cape

Senior Project Manager jobs in Randburg, Gauteng

Senior Project Manager jobs in Johannesburg, Gauteng 2156

Senior Project Manager jobs in Pretoria, Gauteng

Project Administrator jobs in Gauteng

Project Engineer jobs in Midrand, Gauteng

Project Engineer jobs in Germiston, Gauteng 1423

Project Manager jobs in Centurion, Gauteng

Senior implementation Engineer

Nice -
Johannesburg, Gauteng

Apply Now

Job Details

Full Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Job Purpose

Responsible for leading and managing complex customer facing projects and programs to assure a high quality and timely delivery of products and services with specific focus on customer satisfaction and the development of long term client relationships.
Responsible for the commercial success of engagements and ensuring that revenue and margins are maintained throughout the delivery and demonstrate commercial urgency in identifying and pursuing opportunities for Extension Services and Value Added Services.
This role demands timely and effective communications with internal stakeholders and at a senior level with customers across programs. Working closely with customers, managing their expectations, and ensuring that projects are successfully managed to complete within budget and time scales and are perceived as successful by clients leading to positive CSATs. Excellent stakeholder management skills with the gravitas to build long term relationships to develop revenue streams and continued success for clients.
Must be highly organized, proactive, articulate, understand the larger picture and commercially aware, and able to lead and delegate effectively.
Energetic, committed and enthusiastic, with the ability to prioritize and take ownership of complex situations and manage them to a successful conclusion. Support, empower, motivate and inspire others to excel in their performance and achievements, and help them to make a positive contribution to the continuous improvement of project processes.

Main Responsibilities and Deliverables:

Lead and manage multiple customer facing software delivery engagements working with Project Managers through initiation to closure to ensure that effective governance is consistent with best of breed practices.
Working with customers of different sizes and utilising cross-functional teams in multiple locations throughout EMEA to ensure delivery success
Provide effective, accurate and timely communications to all senior stakeholders and to schedule and attend all senior stakeholder meeting including Steering Committees to act as clear point of with client sponsors and senior management to improve CSAT returns
Ensure that Risk Management is employed across all projects and programs to identify and mitigate risks with actively involving clients to ensure there is a clear solution focus that assures the project delivery. Where necessary notify of any potential escalation in good time along with proposed countermeasures
To ensure that scope is monitored and controlled by the Project Managers on projects and that any diversion is proactively addressed through re-planning and change control where necessary to safeguard program baselines.
Ensure that revenue forecasts, budgets and invoices are accurate and tracked regularly to ensure that Actimize projects have a strong commercial focus
Measure the quality and efficiency of each delivery. Proactively provide feedback on lessons learned and contribute to the development, maintenance, and enhancement of all project management resources, processes and tools used within the Services team.

Qualifications / Education:

Degree educated with 3-5 years + experience of managing IT/software projects using established program management disciplines and methodologies.
Must have experience of customer facing program/senior project management with focus on stakeholder management, reporting and team management.
Experience of managing multiple concurrent IT/software projects of varied complexity utilizing cross-functional teams in multiple locations.
Previous experience of customer management – crisis management, over-commitment management, prerequisites/delays tracking/ project report and action items tracking.
Presentation skills – able to prepare and present in a projects in a comprehensive way (status, open issues, risks, delay, defects reporting) to project team and management.
Ability to drive the customer through the challenges and delay without escalations.
Ability to build good relationships with the customer, understand their business needs and priority.
Experience of managing projects in a global matrix organization is essential.
Experience of managing IT software implementation and integration projects
PMP certification is important but should be able to adapt to detailed processes and methodologies.
Technical, IT or telephony background is an advantage, but experience of managing complex IT/software projects is more important.
Excellent communication and presentation skills, both written and verbal.
Works well under pressure and can provide concise communication from team to board level.
Must speak and write excellent English – other European languages would be an advantage.
Basic experience with several of the following
Language: SQL, Java, JS, API
Web Technologies: HTML, CSS, XML, XSL, Servlets, Web Services
Operating Systems: Windows, Linux OS
Application Servers and Servlet Containers: WebSphere, Tomcat, Weblogic etc.
Data bases: Oracle, SQL Server, Data Warehousing (ETL, OLAP)

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

senior implementation engineer jobs in johannesburg, gp

Senior implementation Engineer

IT Officer - Head Office

Project Engineer II (International)

Forwarded Deployed Engineer

Senior Civil Engineer

Junior Software Developer

Senior Data Modeller

Senior Specialist: Business Analysis

Energy Infrastructure Specialist (40 Months)

Software Quality Engineer II

Senior Software Engineer, Windows/Desktop Applications - Johannesburg, South Africa

Manager, Business Change, Contract Logistics

Principal Solution Engineer

Senior Project Manager

Divisional Head: Functional & Strategic Planning: RSWD50011

Junior Project Engineer

Project Engineer

Senior Cybersecurity Engineer - Compliance & Technology

Senior Systems Engineer

Sr. Consultant, Sales Engineering

I want to receive the latest job alert for senior implementation engineer in johannesburg, gp

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected