70 Center manager Jobs and Work in Johannesburg, Gp

Contact Center Manager
VirtuHire —Johannesburg, Gauteng
Quick Apply
General manager
Raizcorp —Sandton, Gauteng
- R810 000 a year
Innovation Manager
Lesaffre —Johannesburg, Gauteng
- Full-time
Quick Apply
Finance Intern
Stryker —Johannesburg, Gauteng 2160
- Internship
Contact Centre Agent
AVI Limited —Kempton Park, Gauteng
3d
Talent Manager
Fidelity Services Group —Roodepoort, Gauteng
HVAC Sales Representative, Aftermarket
Johnson Controls —Johannesburg, Gauteng
- Full-time
18h
Property Operations Manager (Retail centre)
Excellerate JHI —Randburg, Gauteng
19h
Hybrid Project & Data Manager (Telecoms & Construction)
Warehousing and Contracting Solutions Pty Ltd —Johannesburg North, Gauteng
- From R296 819,81 a year
- Remote
Quick Apply
23h
Financial Manager: Budget and Reporting
Vodafone —Johannesburg, Gauteng
- Full-time
23h
Field Marketing Manager - South Africa
Dell Technologies —Johannesburg, Gauteng
1d
Space Planner And Interior Designer
Discovery Ltd. —Sandton, Gauteng
1d
Instant Offer Support Agent
OLX —Johannesburg, Gauteng
- Full-time
Quick Apply
2d
Manager, Internal Auditing
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
2d
Sales Consultant - Desktop Accounting and Payroll
Sage —Johannesburg, Gauteng
3d
Last Mile Operations Manager, ZA Operations
Amazon Commercial Services (South Africa) (Pty) Ltd —Johannesburg, Gauteng
- Full-time
4d
Commercial Finance Manager: Carrier Management Services (CMS)
NTT Ltd —Johannesburg, Gauteng
- Full-time
4d
Operations Manager
Discovery Ltd. —Sandton, Gauteng
4d
Commercial Finance Manager: Carrier Management Services (CMS)
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
4d
Omni Channel Administrator
Lesaka Technologies —Johannesburg, Gauteng
9d

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Contact Center Manager

VirtuHire
Johannesburg, Gauteng

Quick Apply

Job Details

Full Job Description

Our client is looking for a Team Leader to guide their sales support team and optimise HubSpot CRM to ensure every lead is handled with consistency, speed, and care. This includes assessing whether they can support through funding, enable alternative value such as affiliate partnerships, or direct clients to platforms like Tender Central to unlock new opportunities.

In this role, you will coach and support your team, streamline onboarding processes, track customer interactions, and maintain high quality data in HubSpot. You will ensure no lead is lost, no client is left waiting, and that every engagement reflects the company's standard.

Working closely with sales, marketing, and customer success, you will align processes, improve collaboration, and use HubSpot insights to strengthen conversion, improve client experience, and support sustainable growth.

Responsibilities

Develop and implement structured onboarding processes to ensure smooth transitions and early engagement for new clients.
Monitor client interactions, track engagement metrics, and proactively address needs to improve satisfaction and retention.
Lead and supervise a high-performance sales team (in-office and field force) to achieve sales targets and KPIs.
Provide coaching, training, and regular feedback to improve team performance, conversion rates, and client engagement.
Support sales through optimised HubSpot workflows, lead pipeline management, and data-driven insights that enhance conversion.
Identify and drive upselling and cross-selling opportunities to maximise revenue growth.
Oversee the execution and optimisationof customer engagement campaigns within HubSpot to drive retention and growth.
Collaborate with marketing to align campaigns with sales strategy, ensuring consistency in messaging and targeting.
Leverage HubSpot’s analytics and reporting tools to provide actionable insights into customer behaviour, engagement trends, and overall business performance.
Monitor and report on daily, weekly, and monthly sales and CRM metrics, ensuring visibility of progress towards goals.
Coordinate with intra-departmental teams to resolve client challenges and deliver exceptional customer experiences.

Requirements

Bachelor's degree in a relevant field such as business, marketing, or information technology.
3-5 years minimum experience in call center or sales operations.
Relevant certifications from HubSpot Academy, such as the HubSpot Sales Software is advantageous.
3 years hands-on experience in leading a high-performance sales and customer success team.

Quick Apply

Refine Your Search

center manager jobs in johannesburg, gp

Contact Center Manager

General manager

Innovation Manager

Finance Intern

Contact Centre Agent

Talent Manager

HVAC Sales Representative, Aftermarket

Property Operations Manager (Retail centre)

Hybrid Project & Data Manager (Telecoms & Construction)

Financial Manager: Budget and Reporting

Field Marketing Manager - South Africa

Space Planner And Interior Designer

Instant Offer Support Agent

Manager, Internal Auditing

Sales Consultant - Desktop Accounting and Payroll

Last Mile Operations Manager, ZA Operations

Commercial Finance Manager: Carrier Management Services (CMS)

Operations Manager

Commercial Finance Manager: Carrier Management Services (CMS)

Omni Channel Administrator

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