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Program Associate - Sector Networks
African Leadership Academy —Johannesburg, Gauteng
14d
Customer Success Manager
LSEG (London Stock Exchange Group) —Johannesburg, Gauteng
- Full-time

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Program Associate - Sector Networks

African Leadership Academy -
Johannesburg, Gauteng

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Job Details

Permanent
14 days ago

Full Job Description

ABOUT US:

African Leadership Academy (ALA) seeks to transform Africa by identifying, developing, and connecting a new generation of young leaders who will lead the continent towards lasting peace and shared prosperity for all. Since our inception in 2008, we have worked to lay the foundations of this audacious mission by identifying and developing a group of exceptional young leaders who will work together to shape Africa’s future.

POSITION OVERVIEW:

The Program Associate – Sector Networks supports the operational coordination and delivery of sector-based programs and activities within Africa Career Networks (ACN). Working closely with the Program Manager, the Associate is responsible for program administration, participant communication, data tracking, reporting support, and execution logistics across Sector Success, Sector Challenge, employer engagement, career acceleration, and community engagement activities. The role ensures operational efficiency and continuity by coordinating virtual events, monitoring LMS engagement and participant progress, managing CRM and employer records, tracking opportunities and placements, and supporting onboarding and engagement activities. The Associate also contributes to sector reporting, dashboard development, attendance tracking, and follow-up communication while maintaining accurate documentation and supporting the achievement of sector growth, placement, and engagement targets. This role requires strong organizational, communication, and coordination skills, with the ability to manage multiple priorities, support high-quality program execution, and contribute to an engaging and professional network experience for participants and partners.

KEY RESPONSIBILITIES:

Project coordination and delivery

Coordinate operational delivery of sector programs including Sector Success, Sector Challenge, community engagement activities, and participant support processes.

Employer and stakeholder engagement

Maintain employer engagement records, support opportunity tracking, coordinate communication, and manage follow-up documentation and logistics.

Data Management and reporting

Track participant engagement, placements, attendance, LMS activity, dashboards, and support reporting cycles and data accuracy.

Events and Network Engagement

Coordinate virtual and regional event logistics, registrations, communication, onboarding, and post-event engagement activities.

MINIMUM REQUIREMENTS AND SELECTION CRITERIA

Required Education and Experience:

Bachelor’s degree in Business Administration, Public Health, Medical or Biomedical Sciences, Social Sciences, International Development, Management, Communications, Project Management, or a related field.
Minimum of 2–4 years of professional experience in program coordination, operations, project administration, partnerships, youth development, career development, or ecosystem engagement.
Experience supporting multi-stakeholder programs, events, learning initiatives, or professional networks.
Experience working with digital tools including LMS platforms, CRM systems, spreadsheets, and reporting dashboards.

Preferred Education and Experience:

Experience working on projects, healthcare, workforce development, professional development, consulting, entrepreneurship, innovation, or talent development ecosystems.
Familiarity with employer engagement, internship coordination, learning programs, or community engagement initiatives.
Experience supporting virtual learning, events, fellowships, or youth-focused programs across African contexts.

COMPETENCIES:

Technical

Program and project coordination
Data tracking and reporting
Salesforce/CRM and database management
Event coordination and logistics management
Stakeholder engagement and communication
LMS administration and participant engagement tracking
Documentation and report writing
Microsoft Office and digital collaboration tools proficiency

Generic

Good organisational and time management skills.
Excellent written and verbal communication skills.
Good computer skills and an ability to learn new computer programs easily.
Excellent one on one problem solving and collaborating skills.
Project Management skills
Ability to prioritise and work independently.
Logical and rational decision-making approach
Attention to detail
Proactive approach and demonstrates initiative
Able to work independently

Attributes

High levels of integrity and confidentiality and emotional maturity.
Good Interpersonal skills and the ability to interact with stakeholders and staff at all levels together with the ability to resolve conflict
Resilient and possess the ability to defuse confrontation situations
Capacity to remain calm and work under pressure of deadlines
Patience, diplomacy, empathy and flexibility when dealing with a range of situations and people
Self-confidence and a willingness to accept responsibility and where required, take initiative

Reports To: Dual reporting structure
Job Location: ALA Campus, Johannesburg
Potential Start Date: 01 August 2026

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program associate sector networks jobs in jeppestown gauteng

Program Associate - Sector Networks

Customer Success Manager

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