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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realise value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
Responsibilities:
Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Evangelise the benefits of the Salesforce Customer 360 proposition.
Drive growth across our customers and prospects in Retail and Financial Services verticals.
Work closely with internal and external stakeholders to manage complex deal cycles.
Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
Build and execute a whitespace penetration plans.
Required Qualifications:
Account Planning and Strategies : Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities
Research and Discovery : Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions
Communication : Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)
Resource Application : Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success
Experience will be evaluated based on alignment to the core competencies for the role as a New Market Account Executive.
Preferred Qualifications:
Excellent interpersonal and communications skills
Sales Methodology Education
Ability to develop cases and service requirements, while crafting and leading strategic alliances.
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
