26 client success manager Jobs and Work in home based

Customer Success Manager
Uptime Solutions Ltd —Home Based
- R35 000 - R50 000 a month
- Full-time
- Remote
Quick Apply
14d
Prime Listing Leads
HOWORTH HOLDINGS LTD —Home Based
- R5 702 a week
- Full-time
- Remote
Quick Apply
13h
Client Success & Operations Manager (Freelance / Part-Time To Start)
Automate To Grow —Home Based
- Part-time
- Remote
- Microsoft Powerpoint
- Salesforce
Quick Apply
Client Success Representative (Remote, Contract)
INFUSE —Home Based
- Remote
Quick Apply
Account Manager
ARRISE —Home Based
- Remote
Account Manager
ClickMatix Pty Ltd —Home Based
- Temporary
- Remote
Quick Apply
IT MSP Account Manager
Uptime Solutions Ltd —Home Based
- R35 000 - R54 000 a month
- Full-time
- Remote
Quick Apply
14d
Growth Marketing Manager
Agency Growth Partner —Home Based
- Full-time
- Remote
Quick Apply
Email Marketing Manager
E-Commerce Marketing Agentur —Home Based
- Part-time
- Remote
Quick Apply
GenAI Integrated Project Manager
Brandtech+ —Home Based
- Remote
Quick Apply
Sales Executive
Bamboo Works —Home Based
- Full-time
- Remote
Senior SEO Strategist
SiteCare —Home Based
- Full-time
- Remote
Quick Apply
Enterprise Account Manager
BeyondTrust —Home Based
- Remote
Quick Apply
Traffic Account Manager (International)
Gains Intermediate —Home Based
- Full-time
- Remote
Quick Apply
Multimedia AD Editor
MHI Media LTD —Home Based
- Full-time
- Remote
Quick Apply
Business Development Manager (KZN, South Africa)
Ajax Systems —Home Based
- Full-time
- Remote
Quick Apply
Senior Media Buyer - Meta (Remote)
IntelHouse Marketing —Home Based
- Full-time
- Remote
Quick Apply
Sales Lead – B2B Virtual Staffing.
Get Linked up LLC —Home Based
- Remote
Quick Apply
IT Sales Developer (Fluent German) — REMOTE— UK Company, INTERNATIONAL Markets
Elomark Limited —Home Based
- R15 000 - R25 000 a month
- Full-time
- Remote
Quick Apply
5d

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Customer Success Manager
Uptime Solutions Ltd —Home Based
Monitor client health, service trends, ticket activity, and engagement metrics to proactively identify risks and opportunities.
R35 000 - R50 000 a month
Quick Apply
14d
Partner Success Manager
Smarsh —Home Based
5-10 years in Customer Success, Partner Success, Account Management, or similar roles. The role is operationally rigorous and data-driven, with a strong…
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Customer Success Manager

Uptime Solutions Ltd
Home Based

Quick Apply

Job Details

Full-time
R35 000 - R50 000 a month
14 days ago

Full Job Description

Role Summary:
The Client Success Manager serves as a trusted advisor to our clients, helping align technology services with business goals while driving client satisfaction, retention, and long-term success. This role ensures clients feel consistently supported, informed, and confident in our partnership through proactive communication, strategic and actionable Customer Business Reviews, and effective collaboration between clients and internal teams. The Client Success Manager plays a key role in maintaining high levels of client satisfaction, retention, and engagement by ensuring issues are escalated and resolved efficiently with strong follow-through.

Duties and Responsibilities:

Lead regular client meetings, including Customer Business Reviews (CBRs), operational reviews, and strategic planning discussions.
Serve as the primary relationship manager for assigned client accounts, ensuring high levels of client satisfaction and engagement.
Act as a liaison between clients and internal teams, including Helpdesk, Engineering, Security, Projects, and Leadership.
Monitor client health, service trends, ticket activity, and engagement metrics to proactively identify risks and opportunities.
Coordinate and manage client onboarding activities to ensure a smooth transition into managed services.
Help clients understand service offerings, security recommendations, project roadmaps, and technology best practices.
Drive accountability internally by following up on open issues, escalations, projects, and client concerns.
Identify opportunities for process improvement and enhanced service delivery.
Maintain accurate documentation of client meetings, action items, and strategic initiatives within CRM and ticketing systems.
Support account growth by identifying additional client needs and collaborating with the sales and leadership teams.
Stay informed on evolving technology, cybersecurity trends, and MSP best practices.

Required:

3+ years of experience in Client Success, Account Management, Customer Experience, or MSP account management.
Strong communication and presentation skills with the ability to lead executive-level client conversations.
Experience conducting Customer Business Reviews (CBRs) or customer strategy meetings.
Ability to build trust and maintain strong long-term client relationships.
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
Comfortable working in a fast-paced technology services environment.
An analytical mindset with the ability to review service metrics and identify trends.
Professional, proactive, and solutions-oriented approach.
Experience with CRM, PSA, ticketing, and Microsoft Office platforms preferred.
MSP or IT services industry experience strongly preferred.

Preferred:

Familiarity with cybersecurity concepts, managed IT services, cloud technologies, and Microsoft 365 environments.
Experience working with technical teams and translating technical concepts into business-friendly language.
Understanding of service delivery, escalations, and client lifecycle management.

Quick Apply

Refine Your Search

client success manager jobs in home based

Customer Success Manager

Prime Listing Leads

Client Success & Operations Manager (Freelance / Part-Time To Start)

Client Success Representative (Remote, Contract)

Account Manager

Account Manager

IT MSP Account Manager

Growth Marketing Manager

Email Marketing Manager

GenAI Integrated Project Manager

Sales Executive

Senior SEO Strategist

Enterprise Account Manager

Traffic Account Manager (International)

Multimedia AD Editor

Business Development Manager (KZN, South Africa)

Senior Media Buyer - Meta (Remote)

Sales Lead – B2B Virtual Staffing.

IT Sales Developer (Fluent German) — REMOTE— UK Company, INTERNATIONAL Markets

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