Few lodges can say that they are located on the cusp of a World Heritage Site. This area is blessed by the waters of Lake St. Lucia, an estuarine lake system which sustains an abundance of birds and wildlife. With 18 wooden chalets built into the forest and overlooking the lake it is a true paradise destination.
Malkoha falls within Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, were on a mission to actively create a brighter future.
Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.
Job Overview:
As the Lodge Lead, in conjunction with the Resort Property Custodian you will be responsible for overseeing all aspects of the resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property's reputation, and driving the achievement of business goals.
Experience
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3 years minimum of 4-star resort operations and leadership experience
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Strong financial acumen and experience managing budgets.
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In-depth knowledge of lodge operations
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Advanced computer literacy
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Excellent Rate management and Reservations skills.
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Excellent knowledge and understanding of OTAs
Dream Hotels & Resorts is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.
