Position Overview
The Assistant Restaurant Manager assists with the daily operation of the restaurant, ensuring efficient service, high standards and a positive guest experience.
Key Responsibilities
- Assist with the daily opening, running and closing of the restaurant.
- Supervise and support Front of House staff during service.
- Allocate staff duties and ensure sections are properly managed.
- Maintain high standards of customer service, cleanliness and presentation.
- Assist with staff training, performance and day-to-day discipline.
- Ensure food and beverage service standards are maintained.
- Assist with bar operations, stock control and daily checklists.
- Handle customer queries and complaints professionally.
- Assist with POS, cash-up and basic daily administration.
- Communicate effectively with the kitchen and management team.
- Ensure health, safety and hygiene standards are followed.
- Report operational issues, maintenance requirements and stock shortages to management.
- Step in and assist wherever required during busy periods.
Requirements
- Previous restaurant or hospitality experience.
- Supervisory or leadership experience preferred.
- Strong communication and customer service skills.
- Ability to work under pressure and lead by example.
- Reliable, organised and hands-on.
- Flexible to work weekends, public holidays and varying shifts.
Key Expectation
The Assistant Restaurant Manager is expected to be a hands-on leader, actively involved in the operation and setting the standard for the team through professionalism, accountability and genuine hospitality.
Pay: Up to R15 000,00 per month
Work Location: In person
