The Order Picker is responsible for accurately and efficiently picking, staging, and preparing customer orders from the warehouse inventory for shipment or internal dispatch. This role directly impacts the company's ability to fulfil orders on time, in full, and without errors. The Order Picker ensures all products are handled safely, documented correctly, and meet quality standards before they are passed on to the packing or dispatch teams.
This position requires attention to detail, physical stamina, and the ability to follow systems and instructions within a fast-paced warehouse environment.
Key Responsibilities:
- Pick items accurately according to order lists or scanner instructions
- Locate products in the warehouse using bin locations or system guidance
- Pack and label orders for dispatch
- Verify product codes, quantities, and condition before shipping
- Use barcode scanners and warehouse management systems (WMS)
- Maintain high accuracy to reduce errors and returns
- Replenish stock in picking areas when needed
- Assist with stock counts and inventory checks
- Report damaged, missing, or incorrect items
- Handle goods carefully to prevent damage
- Operate equipment such as pallet jacks or trolleys
- Always follow health and safety procedures
- Keep work areas clean, organized, and hazard-free
- Meet daily productivity and performance targets
- Work collaboratively with team members and supervisors
- Assist with returns and restocking when required
- Complete basic documentation and order records
