a Leading PPE distribution and VMI solutions provider servicing mining and industrial clients across South Africa. We are seeking a detail-driven and proactive Customer Order Expeditor to ensure customer orders are processed, tracked, and delivered accurately and on time.
Key Responsibilities
The successful candidate will be responsible for managing the end-to-end expediting of customer orders, including:
- Coordinating and expediting customer orders from receipt to final delivery
- Liaising with customers, warehouse, procurement, and logistics teams to ensure order fulfilment
- Monitoring order status, stock availability, backorders, and delivery timelines
- Following up on delayed, urgent, or priority orders and escalating where necessary
- Ensuring accurate order capture, documentation, and system updates
- Tracking deliveries and confirming proof of delivery (PODs)
- Communicating order progress and delays to customers professionally and proactively
- Assisting with resolving order discrepancies, shortages, or delivery issues
- Supporting VMI store and site-based order requirements where applicable
- Maintaining high levels of customer service and turnaround times
Minimum Requirements
- Matric (Grade 12) – essential
- Minimum 2–3 years’ experience in order expediting, customer service, sales support, or logistics coordination
- Experience in PPE, warehousing, distribution, or industrial supply will be advantageous
- Strong administrative and organisational skills
- Ability to work in a fast-paced, deadline-driven environment
- Proficient in MS Office (ERP / WMS system experience will be an advantage)
Key Competencies
- Strong attention to detail and follow-through
- Excellent communication and customer-handling skills
- Problem-solving and escalation skills
- Ability to prioritise multiple orders and urgent requests
- Team player with a proactive and solutions-driven mindset
What We Offer
- Opportunity to work in a growing and operationally driven company
- Exposure to end-to-end supply chain and customer operations
- Supportive team environment with room for growth
Job Type: Full-time
Pay: R12 000,00 - R15 000,00 per month
Application Question(s):
- Have you worked on Zoho? If yes how many years of experience do you have?
- This role requires daily coordination with customers, warehouse, procurement, and logistics teams, as well as managing urgent orders and delivery deadlines. Are you comfortable working under pressure in a deadline-driven operational environment?
Language:
Location:
- Randfontein, Gauteng (Preferred)
Work Location: In person
