10 Bpo customer service Jobs and Work in Gauteng

Customer Service Associate-DC6
Quantanite —Johannesburg, Gauteng 2191
Quick Apply
Customer Service Associate D5
Quantanite —Johannesburg, Gauteng 2191
- Full-time
Quick Apply
Call Center Agent - Inbound - Centurion, South Africa
WNS Global Services —Centurion, Gauteng
- Full-time
Quick Apply
Customer Service Associate (DC-MC)
Quantanite —Johannesburg, Gauteng 2191
Quick Apply
11d
Team Leader - Outbound - Centurion, South Africa
WNS Global Services —Centurion, Gauteng
- Full-time
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Quality Assessor
WNS Global Services —Centurion, Gauteng 0157
- Full-time
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Business Development Manager I
iOCO —Johannesburg, Gauteng
7d
Junior Account Executive (South Africa)
Quantanite —Johannesburg, Gauteng 2191
- Remote
Quick Apply
Auto Finance Operations – Manager – English – On-site Johannesburg
Genpact South Africa (Pty) Ltd —Johannesburg, Gauteng 2191
Quick Apply
14d
Operations Trainer - Automotive Contact Centre
WNS Global Services —Centurion, Gauteng 0157
- Full-time
Quick Apply

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Customer Service Associate-DC6
Quantanite —Johannesburg, Gauteng 2191
Minimum of 1 year’s experience in a customer service role, ideally in a high-volume or on-demand environment (e.g. e-commerce, retail, logistics, or food…
Quick Apply
Reception & Office Support
Ann Swann Personnel Services —Gauteng
The successful candidate will be responsible for reception duties, office administration, new employee onboarding support, and general office coordination.
R6 000 a month
11d

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Customer Service Associate-DC6

Quantanite -
Johannesburg, Gauteng 2191

Quick Apply

Job Details

Permanent

Full Job Description

About Us

Quantanite is a leading global provider of Business Process Outsourcing (BPO) services, known for delivering exceptional customer experiences through innovation, operational excellence, and a people-first culture. We’re growing rapidly and are looking for passionate, customer-centric individuals to join our journey.

About the Role

We are looking for enthusiastic and empathetic Customer Service Representatives to join our frontline support team. In this role, you will assist customers using a popular food delivery platform, ensuring queries are resolved efficiently and interactions leave a positive impression. Your ability to remain calm, problem-solve on the spot, and communicate clearly will be key to your success.

Key Responsibilities

Handle customer queries via phone, chat, and email in a courteous and timely manner
Resolve concerns related to orders, payments, deliveries, and mobile app usage
Communicate accurate information regarding delivery timelines, item availability, and platform promotions
Liaise with internal stakeholders such as logistics teams and third-party partners to resolve issues
Accurately document customer interactions and outcomes in the system
Escalate unresolved matters with clarity and urgency, ensuring follow-through
Proactively identify patterns or issues impacting customer satisfaction and share feedback with team leads

What You Bring

Minimum of 1 year’s experience in a customer service role, ideally in a high-volume or on-demand environment (e.g. e-commerce, retail, logistics, or food delivery)
Excellent verbal and written communication skills
Strong problem-solving abilities and the ability to remain composed under pressure
Tech-savvy and comfortable working across multiple digital platforms simultaneously
A passion for helping others and delivering a great experience, even when challenges arise
Flexibility to work shifts, including evenings, weekends, and public holidays as needed

Why Join Us

Comprehensive, hands-on training and ongoing support
Clear paths for career growth and internal advancement
Inclusive, people-first culture and a vibrant team environment
The chance to make a real impact by helping customers every day

If you’re ready to be part of something dynamic, apply today and help us deliver service with heart.

Quick Apply

Refine Your Search

bpo customer service jobs in gauteng

Customer Service Associate-DC6

Customer Service Associate D5

Call Center Agent - Inbound - Centurion, South Africa

Customer Service Associate (DC-MC)

Team Leader - Outbound - Centurion, South Africa

Quality Assessor

Business Development Manager I

Junior Account Executive (South Africa)

Auto Finance Operations – Manager – English – On-site Johannesburg

Operations Trainer - Automotive Contact Centre

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