1 Airfreight import customer service Jobs and Work in Gauteng

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airfreight import customer service jobs near gauteng

Primary purpose of the role:

The Airfreight Import and Export Operations Coordinator will handle all airfreight import and export shipments within the USA region.

This is a remote position.

Key Accountabilities:

Register and maintain regular status of Import & Export Shipments in the Company’s system.
Coordinate Import/Export Shipment Operations and Documentations with overseas agents and local USA 3rd parties on daily basis and meet the deadlines where applicable.
Cooperate closely with 1UP global offices, overseas agents and service providers to Identify optimal solutions for the clients’ requirements and deliver the best possible service to the customers while protecting the integrity of 1UP business.
Review, Analyze and post Accounts Payable per Shipment on a timely manner.
Also find opportunities to minimize the cost and find opportunities to maximize revenue while ensuring clients’ requirements are met.
Review, Analyze and post Accounts Receivable per shipment on a timely manner.
Address and communicate to customers and agents any shipping issues and/or delays proactively.
Responsible for the month end closing of assigned shipments.
Responsible for all root cause analysis to achieve required KPI’s and create ideas to improve the existing process.
Provide excellent and timely customer service, under the direct supervision and advice of the department Manager.
Costing and quoting agents and clients if additional services are requested.
working closely with other departments in the company to make the customer’s experience seamless.
Additional duties and responsibilities may be assigned by management.

Pay: R30 000,00 - R42 000,00 per month

Work Location: Remote