15 Debt collection agent Jobs and Work in Epping, Western Cape

Managing Director - Collection / Recovery Business
Orlando Credit (Pty) Ltd —Century City, Western Cape
- R60 000 a month
- Full-time
Quick Apply
7d
Call Centre Agent (Debt Collection)
Bongo Credit —Cape Town, Western Cape
Quick Apply
Collections Agent
Ascensos —Gardens, Western Cape
- R8 500 a month
- Full-time
Collections Agent
Financial Wealth Holdings —Cape Town, Western Cape
- R7 000 - R10 000 a month
Quick Apply
Call centre Agent at Debt collector
JER 31 & Associates Recoveries PTY (Ltd) —Cape Town, Western Cape
- R6 500 - R8 500 a month
- Full-time
Quick Apply
9d
Collections Team Leader
Ascensos —Gardens, Western Cape
- Full-time
Collections Team Leader (Finchoice) COL-003
Weaver Fintech Ltd —Cape Town, Western Cape
8d
Salesforce Engineering Lead
2U —Cape Town, Western Cape
- Full-time
Quick Apply
Collections Agent - Utilities Contact Centre
WNS Global Services —Cape Town, Western Cape
- Full-time
Quick Apply
Call Centre Agent (Legal Collections)
A de Vos & Company Inc —Cape Town, Western Cape
- Full-time
Quick Apply
Financial & Governance Administrator / Office Manager
Holm Managing Agents —Durbanville, Western Cape
- R25 000 - R35 000 a month
Quick Apply
Call Centre Agent (Senior Associate) - Collections
WNS Global Services —Milnerton, Western Cape 7446
- Full-time
Quick Apply
Billing & Collections Agent
1-grid —Cape Town, Western Cape
- Full-time
Quick Apply
2d

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Call Centre Agent (Debt Collection)
Bongo Credit —Cape Town, Western Cape
Modern employee benefits package, including health insurance, lunch allowance, special day-off package, paid mobile calls, and parking.
Quick Apply
Managing Director - Collection / Recovery Business
Orlando Credit (Pty) Ltd —Century City, Western Cape
Min 5-6 years' experience in Collections Department / Collections Call Centre. Debt Collection: 5 years (Required). Job Types:* Full-time, Permanent.
R60 000 a month
Quick Apply
7d

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Managing Director - Collection / Recovery Business

Orlando Credit (Pty) Ltd
Century City, Western Cape

Quick Apply

Job Details

Permanent | Full-time
R60 000 a month
7 days ago

Full Job Description

Job post summary

A consumer finance group specializing in unsecured on-line lending has recently separated its in-house collections department into a separate P/L unit which it wants to develop into a stand-alone profit center by building up the collections as a service line of business. Experience in consumer collections is essential as well as proven success finding and securing collections work from unrelated companies. The business itself has been in operation since 2016 but has only been operating as a separate business unit / legal entity for the last 12 months. We are looking for someone to manage all aspects of the business and its future development. This is a full P/L responsible role reporting to the Group Managing Director and will be compensated as such.

Pay: R60,000 base with bonus to be discussed based on targets and equity available in the future

Job description:

Education:

1. At least Matric / Grade 12, but university degree in math / sciences preferred.

Experience:

1. Excalibur Collections Software experience an absolute must (or demonstrated technical proficiency with multiple softwares such that taking on Excalibur would not be a challenge)

2. Min 5-6 years' experience in Collections Department / Collections Call Centre

3. Min 3 years' experience in supervisor or management role in Collections Department / Collections Call Centre

Duties and Responsibilities:

The overarching goal of this position is to build a self-sustaining, profitable consumer collections business where the majority of business comes from clients outside of our group of companies. This means business development and sales, managing and building the team for success, and ensuring that our collections results are at least as good as anyone else’s.

The day-to-day responsibilities for the position are listed, but not limited to the below:

Ensure daily "new matter" files and payment files are uploaded into Excalibur.
Create and Load Campaigns on Excalibur for agents to work on.
Create "Books" on Excalibur for Collectors to work on.
Prioritize early stage (3-7) days collections to enhance company cashflow.
Oversee and take complete responsibility and accountability of the collections department.
Ensure department is meeting collection goals and targets as assigned by senior management and comply with company standards and legislative collection laws.
Formulate strategy for the department to ensure highest levels of productivity and efficiency with the goal of increasing recovery rates.
Provide delinquency "work out" plans with the goal being to bring the delinquent accounts to current status in the fastest, most efficient manner possible.
Organise collection workload according to degree and number of delinquency matters and assign accounts and tasks to department staff for collection.
Manage all negotiated settlement arrangements with debtors.
Authorise and refer accounts to external debt collection agencies for collection and manage their performance.
Communicate and liaise with all external third parties on behalf of the department e.g., lawyers, debt review agencies, credit bureaus etc.
Provide regular updates, analysis, reports, and statistics to senior management on collection activities showing progress and efforts made to collect from debtors.
Build the team. Hire / fire as necessary. Manage attendance & overtime, provide performance reviews, motivate & coach subordinates, and report to group management on the same where need be.
Keep subordinates abreast of targets met, areas of improvement and discuss challenges and opportunities.
Assist subordinates with collection activities[HV1] where need be.
Manage the Debt review[HV2] portfolio inclusive but not limited to all communication to Debt Councillors, payment negotiations, debt review cancelations, payment receipting, system flagging etc.
Comply with rules and regulations of the Council of Debt Collectors and ensure that EDC fees are raised as per the prescribed schedules.
Ability to comment on P/L performance and report to management.
Perform additional role related tasks as may be required by management.

Work remotely

Job Types: Full-time, Permanent

Education:

High School (matric) (Required) though university degree in math / sciences is preferred

Experience:

Debt Collection: 5 years (Required)
Management: 3 years (Required)

Application Deadline: applications will be reviewed on a rolling basis, as the position is available immediately

Pay: R60 000,00 per month

Application Question(s):

How many years have you worked on Excalibur?
Do you have experience working for an EDC?

Work Location: In person

Quick Apply

Refine Your Search

debt collection agent jobs in epping, western cape

Managing Director - Collection / Recovery Business

Call Centre Agent (Debt Collection)

Collections Agent

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Call centre Agent at Debt collector

Collections Team Leader

Collections Team Leader (Finchoice) COL-003

Salesforce Engineering Lead

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Call Centre Agent (Legal Collections)

Financial & Governance Administrator / Office Manager

Call Centre Agent (Senior Associate) - Collections

Billing & Collections Agent

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