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operations associate jobs in ekurhuleni gauteng

Customer Support & Operations Associate
Talent Sam —Sandton, Gauteng 2196
- Full-time
- Remote
Quick Apply
Junior Associate - Operations
McKinsey & Company —Johannesburg, Gauteng
Guest Relations Agent - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Executive Actuary - Loyalty & Behavioural Science
Rand Mutual Assurance —Parktown, Gauteng
- Full-time
Guest Experience Expert - African Pride Melrose Arch, Autograph Collection
Marriott International, Inc —Johannesburg, Gauteng 2196
- Full-time
Loss Prevention Officer - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Customer Success Manager
LSEG (London Stock Exchange Group) —Johannesburg, Gauteng
- Full-time
Oliver Wyman – Associate – Johannesburg
Oliver Wyman —Johannesburg, Gauteng
- Full-time
Clinical Risk, Quality and Fraud, Waste & Abuse (FWA) Manager
Kaelo —Randburg, Gauteng
- Full-time
Quick Apply
Business Project Coordinator: Channel
RSAWEB —Johannesburg, Gauteng 2191
- Full-time
Cluster Reactive Sales Executive - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Sr Consultant: Total Rewards
TransUnion —Johannesburg, Gauteng
- Full-time
Reservations Sales Agent - Protea Hotel by Marriott O.R Tambo Airport
Marriott International, Inc —Johannesburg, Gauteng
- Full-time
22h
Project Planner
Sylvania Platinum —Roodepoort, Gauteng
1d
Receptionist/Administrator
Velocity Venture (Pt) Ltd —Alrode, Gauteng
- R8 000 - R12 000 a month
Quick Apply
1d
GUCCI Store Director
Gucci —Johannesburg, Gauteng
- Full-time
5d
Security Team Lead | Technology
Lesaka Technologies —Johannesburg, Gauteng
5d
Creative Designer
Control A (Pty) Ltd —Jet Park, Gauteng
- R20 000 - R45 000 a month
- Full-time
Quick Apply
5d
Actuarial Analyst - CEO's Office
Discovery Ltd. —Sandton, Gauteng
7d
Sr Associate-IT Helpdesk
Sutherland —Johannesburg, Gauteng
8d

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Customer Support & Operations Associate

Talent Sam
Sandton, Gauteng 2196

Quick Apply

Job Details

Full-time

Full Job Description

Our client is looking for a strong communicator and AI-native professional to join their Customer Success team.

In this role, you will act as the right hand to the CSM, ensuring customers are well supported, processes are automated, and growth targets (reviews and upsells) are achieved. This is not just about responding to chats, it’s about strategically optimising the customer journey using the latest technology.

What You’ll Do

Customer Engagement: Manage live chat support with high responsiveness and empathy.

Strategic Growth: Proactively identify opportunities for upselling and systematically drive

high-quality App Store reviews.

HubSpot Mastery: Build and maintain integrations, custom reports, and automated workflows to

keep our CRM running like a clock.

Churn Prevention: Monitor customer health scores and execute outreach strategies to ensure

long-term retention.

AI Implementation: Use Gemini and other AI tools to automate communication, analyze

customer sentiment, and draft high-converting success content.

Who You Are

Independent & Strategic: You don't wait for a to-do list. You spot a bottleneck and fix it.

AI-Native: You use Gemini (or similar) daily to work faster and smarter. You know how to prompt

for the best results.

HubSpot Savvy: You are comfortable CRM’s, reports and automations.

Growth-Minded: You enjoy the "sales" side of Customer Success and aren't afraid to ask for a

review or suggest an upgrade.

Communicator: You have a perfect command of English and can pivot from technical support to

a warm, personal success check-in.

Quick Apply

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