Telex Release Clerk
MSC is the trusted transportation partner and shipping company for numerous companies the world over. We pride ourselves on being a global container shipping company that delivers tailored solutions designed to meet the specific needs of each of our customers, regardless of cargo type, or destination, we offer versatile solutions that cover air, land, and sea. When we combine this with our global port coverage and extensive equipment availability means, we can deliver a professional, efficient shipping service, tailored to the specific needs of your business.
WHO WE ARE
Our values are the beating heart of our business, they are the cornerstone of our Company, supporting our vision, shaping our culture, and establishing our future direction.
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We are a Family Company
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We have Passion
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We are in Continuous Evolution
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We Care for People
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We believe in Equal Opportunities
These values are our guiding light. They set a clear path for us to follow; they help us grow together and they provide us all with the spirit of success.
Duties & Responsibilities
New Debtor Account Setup and Invoicing
- Ensure all new debtor account requests are submitted with complete documentation and verify that all supporting documents are accurate and compliant with GVA account opening procedures.
- Submit the full set of documents to the Trade Debtors team for processing and account creation.
- Once the account is active, ensure invoicing is notified to reraise accordingly.
Telex Releases
- Liaise with Load Port Agents for telex releases upon valid client requests for urgent release.
- When clients surrender 3 x MSC Original Bills in Durban for a foreign port:
o Scan the bills to the Port of Loading (POL).
Freight Payable Elsewhere – Local Shipments:
- Load DTX files into the system and complete validation for the respective vessel.
- Request and review IMS073 reports to identify shipments requiring system blocks.
- Block system release for local shipments pending confirmation from the payment location port.
- Email the respective “payable elsewhere” party for freight collection confirmation.
- Once confirmation is received, immediately clause the system to allow release.
- Invoice elsewhere shipments.
Release Document Coordination:
- Receive and dispatch release documents for other branches:
o Check, register, and scan documents to the respective branches.
o Ensure documents are placed in the airbag for courier dispatch.
- Receive release documents for DBN-manifested shipments from other branches:
o Check and forward to release clerks if vessel has arrived.
o If not, place in the pending folder.
Off-Hire Containers:
- Receive and dispatch release documents for other branches:
o Check, register, and scan documents to the respective branches.
o Ensure documents are placed in the airbag for courier dispatch.
- Receive release documents for DBN-manifested shipments from other branches:
o Check and forward to release clerks if vessel has arrived.
o If not, place in the pending folder.
Off-Hire Containers:
- Clause and freeze bills on OVA for off-hire containers.
Notify invoicing clerks of the new turn-in depot
Creditors Invoices:
- Receive and process the following invoices:
o MSC Depot Invoices
o MSC Logistics Invoices
- Log all invoices received from the Accounts Department into a register.
o Verify container storage days in the NetTerm system.
o Ensure depot costs match the charges recovered at release.
o Endorse the recovery invoice number on the creditor’s invoice.
o Report discrepancies to the Controller/Manager for investigation.
o Request credit notes for incorrect depot charges and process payment less the credit.
- Stamp invoices “Pass for Payment” and submit to the Assistant Manager for authorization.
o Record the invoice in the register.
o Submit to the Accounts Department and obtain a receiving signature.
Pre-payment Checks:
o In-depot and out-depot dates.
o Total storage days invoiced to the client.
o Rate per day charged to the client vs. depot rate.
- Endorse depot invoices with applicable rate and number of days charged.
- Check pre-billing from Transnet for cargo dues.
- Follow up with the release team to check for pending cargo dues.
Processing of refunds:
- Prepare documents for refunds related to reductions for the Import freight department.
- Render assistance to decrease high volumes of refunds.
Reports
- Off-Hire List, Depot Invoice report, elsewhere charges report for POD Durban.
General
- Handle all freight-related queries received from clients in coordination with the POL/Marketing Department.
- Address freight-related queries from the Accounts Department in collaboration with POL.
- Upon receipt of disbursement collection advice from POL, verify and confirm disbursements collected for the respective shipments.
- Provide support to the freight section during staff absences (leave or sick days).
- Ensure all incoming emails are actioned promptly:
- If not intended for you, forward to the correct party without delay.
- Deputize for other staff members when requested, across all departmental functions.
- Ensure filing is updated and maintained on a weekly basis.
- Maintain confidentiality and security of system login credentials (e.g., OVA, NAVIS).
- Assist with the distribution of invoices as required.
- Performance management - Pulse
Desired Experience & Qualification
Min Requirements
- Minimum [Matric / Grade 12 / equivalent qualification]
- Minimum 5 years of import freight experience.
- Proficiency in MS Office Suite (Outlook, Word, Excel).
- Attention to detail.
- Planning and organizational skills.
- Ability to manage deadlines and prioritize tasks effectively.
- Communication and problem-solving skills.
Our company provides equal employment opportunities (EEO), taking into account local equity laws, to all employees and applicants for employment and prohibits unfair discrimination with regards to race, color, religion, sex, national origin, age, disability, or genetics.
