Candidate must expected to perform the following duties and responsibilities: The incumbent of the post will be expected to perform the following duties; Lead the development, management and execution of the ICT Infrastructure and Operation strategy and provide input into the overall strategy, policy and decision-making direction of the BMA. Develop monitoring and evaluation plans for the entire organization in line with the relevant frameworks and best practice. Set and drive comprehensive goals and objectives for performance and growth to support the BMA’s strategy and objectives. Monitor and continuously evaluate progress of the business unit’s achievements against the t operational plan and strategic objectives. Lead and ensure the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the ICT and all related business units in consultation with the Chief Officer and other Executive members. Contribute to key decisions on BMA processes, projects and policies and effectively incorporate and manage all relevant changes agreed-upon decisions. Design, implement and use insights gained through business information to compile reports, and metrics to measure success and inform the business decision making process and realign objectives. Implement best practice methods through conducting research, assessment, monitoring, evaluating, development and making the necessary recommendations. Manage the supporting function for ICT Infrastructure, network and telecoms. Manage development of operational plan in consultation with the Chief Officer: ICT. Manage the readiness of the ICT Disaster Recovery Plan (DRP) Manage the deployment, monitoring, maintenance, development, up gradation, and support of all IT systems including Unified Voice, network, security, and Network management system. Develop infrastructure solutions based on application needs and anticipated growth. Setup user access privileges on the server. Configure access to the server (on premise and on cloud) Update system patches as and when required prioritize, plan and schedule upgrades and maintenance Control access permission and privileges. Assist with the release of new technologies as well as design, install, configure, maintain, and perform testing of PC/server operating systems, networks, and related utilities and hardware. Manage infrastructure performance and the availability of critical components initiating corrective action where required. Manage effectively all the changes occurred during project implementation and to control unnecessary changes affectively. Recommend licensing solution for ICT infrastructure. Ensure uptime of system is at predefined maximum. Install new servers and maintain the infrastructure. Maintain the ongoing reliability, performance, and support of the infrastructure. Maintain data standards by adhering to data protection legislation requirements (POPIA). Maintain the four phases of ICT infrastructure network for BMA. Ensure quality of services across the network. Build and maintain relationships with all BMA business units for the purposes of expectations management and knowledge sharing. Provide advocacy on matters related to ICT Infrastructure & Operations to empower the BMA stakeholders to make informed decisions. Represent and participate in the organisation’s committees and tasks teams when required. Convene and attend meetings and present findings and business cases to relevant stakeholders when required. Implement timeous communication on progress and challenges in achieving the operational plans to impact stakeholders. Attend industry related forums, conferences, and workshops to gain industry insight for the purpose of business improvement. Develop and management of the budget of the Division by ensuring financial stability within the Division. Ensure expenditure is in line with budget requirements. Monitoring financial control, budget management and the procurement process to ensure compliance with the legislation e.g. (PFMA, PPFA, and BBBEE). Maximize revenue and reduce expenditure through effective cost control measures. Set, establish goals for budget adherence and controls for relevant area and establish best practice principles in process and application Facilitate and oversee the development and monitoring of policies, standard operating procedures, systems and controls. Direct and lead the implementation of contracts management initiatives to drive risk and compliance protocols to support BMA in the implementation of its strategy and achieve its objective. Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks. Support and provide evidence to all internal and external audit requirements. Maintain quality risk management standards in line with relevant requirements. Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity. Review related Standard Operating Procedures in consultation with the chief Officer to ensure business optimisation. Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures throughout the BMA. Supervision of direct reports, by planning, assigning, and monitoring tasks aligned to deliver on performance objectives and in response to changes in processes. Provide support in the enhancement of relevant knowledge and skills through continuous coaching, mentoring, and nurturing of supervised talent. Provide support in creating a high-performance culture and manage team performance effectively and provide input into the annual performance goals and measures into individual work plans based on agreed upon objectives. Provide support in the management of poor performance and disciplinary matters in line with the BMA’s policies and procedures.
- An undergraduate Qualification at NQF 8 as recognised by SAQA in Information Technology, Computer Engineering, Computer Science.
- Project Management would be advantageous.
- IT Service Management Certification.
- Information Security Certification would be advantageous
- 8 years experience at Senior Management in IT Management, IT Engineering, ICT Infrastructure.
- SAPA or any other Payroll related membership would be advantageous
- Willingness to work outside of official hours
- A valid driver’s license and willingness to travel is essential.
The BMA is an equal opportunity employer committed to employment equity and workforce diversity. Preference may be given to suitably qualified candidates from designated groups in line with the BMA employment equity plan. The BMA reserves the right not to make an appointment to the advertised positions.
Closing date: 22 June 2026
