75 School it support Jobs and Work in Cape Town Western Cape

System Support Agent
Lesaka Technologies —Cape Town, Western Cape
Junior Bookkeeper
HyperionDev —Cape Town, Western Cape
- Part-time
- Remote
Quick Apply
PeopleOps Officer
HyperionDev —Cape Town, Western Cape
- Part-time
- Remote
Quick Apply
18h
a Temp Aftercare Assistant
Curro Holdings Ltd —Cape Town, Western Cape
12h
a Mathematics Teacher (Grades 7 to 9)
Curro Holdings Ltd —Cape Town, Western Cape
12d
Baker (Night Shift)- The Cape Town EDITON Hotel (Pre-Opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
Blended Learning Training Facilitator 2026
Huddle Education —Pinelands, Western Cape
- Full-time
Quick Apply
Maintenance Administrator - The Cape Town EDITION Hotel (Pre-Opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
a Maternity Cover Afrikaans FAL Teacher (Grade 6)
Curro Holdings Ltd —Cape Town, Western Cape
- Part-time
6d
a Temp Receptionist
Curro Holdings Ltd —Cape Town, Western Cape
- Part-time
13d
a Foundation Phase Teacher (Grade 3)
Curro Holdings Ltd —Cape Town, Western Cape
8d
Copywriter
HyperionDev —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
a Social Sciences (Grades 8 and 9) and History Teacher (Grades 10 and 11)
Curro Holdings Ltd —Cape Town, Western Cape
- Full-time
10d
Mini Bar Attendant - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
an InterSen Phase Teacher
Curro Holdings Ltd —Cape Town, Western Cape
8d
UK Sales Manager for Children's Online Courses (Remote)
Kodland —Cape Town, Western Cape
- R1 100 - R1 900 a month
- Full-time
- Remote
Quick Apply
Food & Beverage Administrator - The Cape Town EDITION Hotel (Pre-Opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
Mathematical Literacy Subject Specialist
Huddle Education —Cape Town, Western Cape 7405
- Full-time
Quick Apply
a Temp Foundation Phase Teacher
Curro Holdings Ltd —Cape Town, Western Cape
- Part-time
13d
US Sales Manager for Children's Online Courses (Remote)
Kodland —Cape Town, Western Cape
- R1 200 - R2 200 a month
- Full-time
- Remote
Quick Apply

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System Support Agent

Lesaka Technologies -
Cape Town, Western Cape

Apply Now

Job Details

Permanent

Full Job Description

Job Title: System Support Agent

Location: Cape Town

Company Overview

Lesaka is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. We offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value-added services, business funding and card acquiring solutions to formal and informal retail merchants.

Job Summary

We are looking for a skilled System Support Agent to join our team. The System Support Agent will be the first point of contact for customers seeking technical assistance over the phone, email, or chat. The ideal candidate will have excellent problem-solving skills and a strong technical background to provide effective support and ensure smooth IT operations.

Key Responsibilities

Provide first-level technical support to customers via phone, email, and chat
Diagnose and escalate technical issues related to hardware, software, and network systems
Log and manage incidents ensuring accurate and timely updates
Escalate unresolved incidents to the appropriate technical teams and management
Monitor and follow up on outstanding incidents to ensure timely resolution
Maintain documentation of common issues and solutions for future reference
Create or improve monitoring tools to ensure all issues are diagnosed and escalated
Support tickets to be attended to and closed within SLA’s

Required Skills and Qualifications

High school diploma or equivalent; an Associate's or Bachelor's degree in a relevant technical field is preferred
Proven experience in a similar role, preferably in an IT service desk or help desk environment
Strong knowledge of computer systems, networks, and common software applications
Experience with ticketing systems (e.g. Jira, ServiceNow, Remedy)
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Ability to work independently and as part of a team
Customer-focused with a commitment to providing high-quality service.
Experience with monitoring tools such as Datadog

Preferred Qualifications

Certifications such as CompTIA A+, or Microsoft Certified Professional (MCP)
Experience with remote support tools and techniques

Working Conditions

Full-time position within shift work framework.
Office-based.
Collaborative team environment with opportunities for professional development.

Apply Now

Refine Your Search

school it support jobs in cape town western cape

System Support Agent

Junior Bookkeeper

PeopleOps Officer

a Temp Aftercare Assistant

a Mathematics Teacher (Grades 7 to 9)

Baker (Night Shift)- The Cape Town EDITON Hotel (Pre-Opening)

Blended Learning Training Facilitator 2026

Maintenance Administrator - The Cape Town EDITION Hotel (Pre-Opening)

a Maternity Cover Afrikaans FAL Teacher (Grade 6)

a Temp Receptionist

a Foundation Phase Teacher (Grade 3)

Copywriter

a Social Sciences (Grades 8 and 9) and History Teacher (Grades 10 and 11)

Mini Bar Attendant - The Cape Town EDITION Hotel (Pre-opening)

an InterSen Phase Teacher

UK Sales Manager for Children's Online Courses (Remote)

Food & Beverage Administrator - The Cape Town EDITION Hotel (Pre-Opening)

Mathematical Literacy Subject Specialist

a Temp Foundation Phase Teacher

US Sales Manager for Children's Online Courses (Remote)

I want to receive the latest job alert for school it support in cape town western cape

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