196 Operations supervisor Jobs and Work in Cape Town Western Cape

Operations Supervisor (812)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations supervisor (394)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (675)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Supervisor
SM Family Group —Cape Town, Western Cape
- Full-time
Quick Apply
Operations Supervisor (709)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (885)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor 767
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (725)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (942)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (710)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (673)
Teleperformance —Cape Town, Western Cape
Team Leader/Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor ( 699)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (1043)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (934)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Night Operations Loss Prevention Supervisor
Marriott International, Inc —Cape Town, Western Cape 8000
- Full-time
7d
Operations Supervisor (976 977 978)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Warehouse Supervisor
Pedros —Montague Gardens, Western Cape
DISPATCH SUPERVISOR
Sea Harvest —Cape Town, Western Cape
1d
Quality Supervisor
Caxton & CTP Publishers and Printers Limited —Cape Town, Western Cape

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Operations Supervisor (812)

Teleperformance -
Cape Town, Western Cape 7925

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Job Details

Full-time

Full Job Description

Overview:

The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times.

Qualifications:

2 years minimum operations Supervisor/TL expereince in a BPO environment
Matric or equivelant - essential
proven expereince managing a team
Open to working US/ Shifted hours

Responsibilities:

You should begin your day by evaluating the prior day/week/month performance reports
Ensuring any agents with performance issues have been followed up with and tracked.
Daily meetings with my team, ensuring Teams understand daily & trended actual results versus the goals identifying agent outliers
Establishing priorities for the day and reviewing the execution of any process-level plans. You’ll call meetings throughout the day as required to make real time adjustments based on the day’s performance throughout the shift.
Utilizing time on a daily basis to facilitate Agent development while maintaining the “80/20” rule.
By observing agents you’ll identify and nurture their strengths and weaknesses which in turn creates an effective and sustainable team. You’ll ensure all key performance indicators are consistently met and exceeded.
You actively develop your agents through talent management, monthly 1-2-1’s, Quarterly Reviews and personal development plans

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Refine Your Search

operations supervisor jobs in cape town western cape

Operations Supervisor (812)

Operations supervisor (394)

Operations Supervisor (675)

Supervisor

Operations Supervisor (709)

Operations Supervisor (885)

Operations Supervisor 767

Operations Supervisor (725)

Operations Supervisor (942)

Operations Supervisor (710)

Operations Supervisor (673)

Team Leader/Supervisor

Operations Supervisor ( 699)

Operations Supervisor (1043)

Operations Supervisor (934)

Night Operations Loss Prevention Supervisor

Operations Supervisor (976 977 978)

Warehouse Supervisor

DISPATCH SUPERVISOR

Quality Supervisor

I want to receive the latest job alert for operations supervisor in cape town western cape

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