Day of the Dead is an annual, premium Cape Town event hosted over the Halloween season, blending sophisticated artistry with the vibrant, immersive spirit of Día de los Muertos. This singular annual event brings together a community that appreciates high-concept experiences, understated style, and memorable design. From dramatic lighting and curated live performances to a chic, artistic atmosphere, we provide an exclusive space where elegance, creativity, and energy intersect for one unforgettable night.
We are seeking a poised, highly organized Receptionist to join our Cape Town operational team. As the primary public-facing representative of the brand, you will manage our front-line communications during the heavy production buildup and step into high-visibility guest management positions during the live execution of our annual showcase.
Everyday Tasks & Responsibilities
The Build-Up Phase (Pre-Event Coordination):
- First Point of Contact: Filter incoming phone calls and text channels, answering initial inquiries from local vendors, suppliers, and ticket holders with absolute professionalism.
- Front-Desk Reception: Greet incoming artists, creative teams, and production staff arriving at our Cape Town office headquarters.
- Inbox & Digital Routing: Manage the main company email inbox, sorting booking requests, media accreditation applications, and general public inquiries for the leadership team.
- Office Maintenance: Keep our front desk and creative workspace immaculate, organized, and stocked with necessary office supplies.
On-the-Day Operations (Event Execution):
- VIP Reception & Check-In: Lead the primary front-of-house greeting station at the venue, welcoming high-profile guests, partners, and table bookings.
- Credential Distribution: Oversee the secure hand-out of event wristbands, media passes, and artist backstage tags at the main entrance.
- Information Desk Hub: Act as the central knowledge expert on-site to handle immediate guest directions, seating queries, and general venue layout questions.
- Front-of-House Coordination: Maintain close communication with door security and table hosts to ensure guest entry remains smooth, elegant, and secure.
What We Need From You (Requirements)
- Front-of-House Experience: Previous experience as a corporate receptionist, luxury hospitality host, or high-end event front-desk assistant.
- Poised Communication: Excellent verbal and written English skills, with an exceptionally warm, professional, and welcoming phone manner.
- Polished Presentation: A strong natural alignment with our brand’s elegant aesthetic, presenting yourself professionally to high-profile guests and corporate clients.
- Organization & Speed: Ability to multitask efficiently, managing digital sheets, phone systems, and walk-in arrivals simultaneously without feeling overwhelmed.
- Reliable Transit: Based in Cape Town with the flexibility to work standard office hours during the build-up and late-night venue hours on the specific event date.
What We Offer
- Competitive Salary: A stable monthly salary of R8,500 – R10,500 based on your front-of-house hospitality experience.
- Creative Environment: Work within a sophisticated, unique brand space that moves away from traditional, boring corporate offices.
- Direct Access: Work closely with our management and creative directors in a supportive, closely knit team environment.
About the Company
To discover more about our vision, explore our creative history, and view media from our past showcases, you can visit our brand domain at dayofthedead.co.za.
Equal Opportunity & Employment Policy
Our brand is an equal opportunity employer and we pride ourselves on a completely fair, transparent recruitment process. Please note that all applicants must hold the legal right to work within the country of application at the time of submission.
Job Summary
- Role: Receptionist / Front-of-House Host
- Employment Type: Full-Time, Permanent
- Location: Cape Town (Office-Based / Live Event On-Site)
- Salary: R8,500 – R10,500 per month
Pay: R8 500,00 - R10 500,00 per month
Application Question(s):
- I have completed a profile synced at www.dayofthedead.co.za? Yes / No
- For external video interviews, please confirm ONLY your email address:
Work Location: In person
