18 Instructor Jobs and Work in Cape Town Western Cape

Trainer
1-grid —Cape Town, Western Cape
- Full-time
Quick Apply
Step Instructor Opportunity
Gabriel van der Merwe —Sea Point, Western Cape
- R250 - R300 an hour
- Part-time
Quick Apply
11d
Fitness Instructor
Virgin Active South Africa (Pty) Ltd —Goodwood, Western Cape
Academic Director
Council on International Educational Exchange —Cape Town, Western Cape
- R500 000 - R600 000 a year
Quick Apply
Personal Trainer/Fitness Instructor
Bodyback fitness —Bellville, Western Cape
- From R260 an hour
- Part-time
Quick Apply
Fitness Instructor (Bellville)
Zone Fitness Clubs —Bellville, Western Cape
- R28,79 - R30,23 an hour
- Full-time
Quick Apply
1d
Swim Coach
Virgin Active South Africa (Pty) Ltd —Cape Town, Western Cape
Fitness Instructor (Cobble Walk)
Zone Fitness Clubs —Durbanville, Western Cape
- R28,79 - R30,23 an hour
- Full-time
Quick Apply
Part Time Fitness Instructor (Milnerton)
Zone Fitness Clubs —Milnerton, Western Cape
- R23 - R24 an hour
- Part-time
Quick Apply
7d
Junior Fire Fighter- Camps Bay
Fidelity Services Group —Cape Town, Western Cape
Accredited Facilitator - Cape Town
Securitas SA (Pty) Ltd —Cape Town, Western Cape
- Full-time
Quick Apply
Learn to Swim Instructor
Virgin Active South Africa (Pty) Ltd —Cape Town, Western Cape

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Step Instructor Opportunity
Gabriel van der Merwe —Sea Point, Western Cape
Recently qualified in Step Aerobics. Pay: R250,00 - R300,00 per hour. This is an excellent opportunity for a young Instructor who is passionate about fitness…
R250 - R300 an hour
Quick Apply
11d

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Trainer

1-grid -
Cape Town, Western Cape

Quick Apply

Job Details

Full-time

Full Job Description

About Us

1-grid.com is a fast-growing web hosting company in Cape Town with an established customer base, acquired by recognised leaders in the internet services industry. We have the vision and resources to work towards becoming a market leader in SA; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance.

We're looking for an experienced Trainer to join our Customer Experience team and help us level up the way we support, train, and develop our people.

Role Purpose

You'll be responsible for designing, delivering, and continuously improving training that builds the skills, knowledge, and confidence of our customer-facing teams. Your work will directly impact how consistently and effectively we show up for our customers — while supporting career growth, operational excellence, and a strong learning culture. Please note before continuing that web hosting experience is a minimum requirement.

Key Responsibilities

1. Training Design & Delivery

Develop and deliver engaging training (instructor-led, digital, and blended).
Own and improve onboarding for new hires across customer-facing teams.
Facilitate refresher training, performance upskilling, and product updates.
Adapt training for different learning styles, needs, and platforms.

2. Continuous Learning & Upskilling

Identify learning needs through performance metrics, feedback, QA results, and customer surveys.
Build micro-learning and guided learning pathways to close knowledge gaps.
Work with Team Leads and the Customer Service Manager to ensure training is targeted and relevant.

3. Collaboration & Subject Matter Input

Collaborate with internal experts and the CX Content Specialist to ensure accuracy and alignment with SOPs, KB articles, and product changes.
Gather post-training feedback to refine future learning experiences.

4. Coaching & Individual Support

Work with team leads to coach under-performers and create personalised development plans.
Deliver one-on-one coaching, shadowing opportunities, and Quality Assurance feedback.

5. Training Administration & Reporting

Track attendance, completion, test results, and engagement levels.
Maintain training records, version control, calendars and documentation.
Report on training impact and insights to the Head of CX and broader leadership.

6. Culture & Engagement

Foster a strong, positive learning culture that supports growth and service excellence.
Reinforce 1-grid's values and service standards through mentorship and engagement.
Engage directly with customers when needed to stay connected to their current experience and inform training relevance.

Skills & Competencies

Web hosting experience is a minimum requirement
Strong facilitation and communication skills
Knowledge of instructional design and adult learning principles
Familiarity with LMS platforms and digital training tools
Experience assessing and improving training effectiveness
Ability to work well across teams and levels
Organised and confident in managing multiple priorities
A passion for building others up and making learning impactful

Join us to help shape the future of 1-grid's customer experience — by helping our people show up at their very best.

Quick Apply

Refine Your Search

instructor jobs in cape town western cape

Trainer

Step Instructor Opportunity

Fitness Instructor

Academic Director

Personal Trainer/Fitness Instructor

Fitness Instructor (Bellville)

Swim Coach

Fitness Instructor (Cobble Walk)

Part Time Fitness Instructor (Milnerton)

Junior Fire Fighter- Camps Bay

Accredited Facilitator - Cape Town

Learn to Swim Instructor