151 Hybrid customer support Jobs and Work in Cape Town Western Cape

Customer Operations Support
Exodus —Cape Town, Western Cape
- R240 000 - R260 000 a year
- Full-time
Quick Apply
6d
Travel Support Coordinator
Designer Journeys —Cape Town, Western Cape
- R22 000 - R26 000 a month
- Full-time
Quick Apply
6d
Customer Success Associate
ERM Group —Cape Town, Western Cape
- Full-time
Customer support specialist - AI Assisted
Hire Hangar —Cape Town, Western Cape
- Remote
Quick Apply
Customer Success Associate
Heidi —Cape Town, Western Cape
- Full-time
Client Support Manager (NA Hours)
MRI Software —Cape Town, Western Cape
- Full-time
Customer Success Manager
NJ PLACEMENT CONSULTING —Rosebank, Western Cape
- Full-time
Product Support Specialist
Glyde Payments —Cape Town, Western Cape
- R18 000 - R30 000 a month
- Full-time
Quick Apply
10d
Information Security GRC Officer
Talent Safari —Cape Town, Western Cape
- Full-time
- Remote
Lease Administrator
MRI Software —Cape Town, Western Cape
- Full-time
Senior Specialist, Marketing Operations
StoneX Group —Cape Town, Western Cape 8001
- Full-time
Pharmacy Retail Sales Representative
Smith & Nephew —Cape Town, Western Cape
- Full-time
Instructional Designer
Marriott International, Inc —Cape Town, Western Cape 8005
- Full-time
Lease Auditor (UK hours)
MRI Software —Cape Town, Western Cape
- Full-time
Annotator Specialist, Community Moderation
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
5d
Application Support Analyst - Social Housing Solution (UK Hours)
MRI Software —Cape Town, Western Cape
- Full-time
Verification Specialist
MRI Software —Cape Town, Western Cape
- Full-time
10d
Business Development & Operations Lead
CalibEHR —Cape Town, Western Cape
- R15 000 - R25 000 a month
- Full-time
Quick Apply
11d
Digital Experience & Engagement Manager
Nurture Brands —Bellville, Western Cape
- Full-time
POS Support Consultant
TallOrder —Cape Town, Western Cape
- Full-time

I want to receive the latest job alert for hybrid customer support in cape town western cape

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hybrid customer support jobs near cape town western cape

Lease Administrator jobs in Cape Town, Western Cape

Customer Success Manager jobs in Cape Town, Western Cape

Customer Support Coordinator jobs in Cape Town, Western Cape

Retail Sales Associate jobs in Cape Town, Western Cape

Product Support jobs in Cape Town, Western Cape

Business Development Manager jobs in Cape Town, Western Cape

Travel Coordinator jobs in Cape Town, Western Cape

Application Support Analyst jobs in Cape Town, Western Cape

Moderator jobs in Cape Town, Western Cape

Information Security Officer jobs in Cape Town, Western Cape

Customer Care Manager jobs in Cape Town, Western Cape

Instructional Designer jobs in Alberton, Gauteng

Graphic Designer jobs in Bedfordview, Gauteng

Instructional Designer jobs in Gauteng

Instructional Designer jobs in Cape Town, Western Cape

Instructional Designer jobs in Durban, Kwazulu Natal

Designer jobs in Pretoria, Gauteng

Lease Administrator jobs in Johannesburg, Gauteng

Lease Administrator jobs in Centurion, Gauteng

Microsoft 365 Administrator jobs in Johannesburg, Gauteng

Customer Operations Support

Exodus -
Cape Town, Western Cape

Quick Apply

Job Details

Full-time
R240 000 - R260 000 a year
6 days ago

Full Job Description

At Exodus Travels, our mission is simple: Improve life through travel. As one of the world's leading adventure travel companies, we create unforgettable experiences across more than 90 countries. Our passionate teams and expert local guides help travellers discover the world in meaningful ways, and we're looking for someone who shares our enthusiasm for delivering exceptional customer experiences.

The Role

We're looking for a highly organised and customer-focused Customer Operations Support professional to join our team in Cape Town. You'll play a key role in ensuring our customers are fully prepared for their adventures by providing outstanding pre-travel support and handling essential booking administration.

What we’ll offer:

Competitive base salary:ZAR 240,000 – ZAR 260,000 per annum
Comprehensive health benefits
Retirement savings plan with company contributions
Generous paid time off allowance and birthday day off
Flexible hybrid working schedules
Parental leave and family-supportive policies
Charity or volunteering time off
Group-wide travel discounts

What You’ll Do:

Prepare and review customer documentation, including invoices, confirmations and final travel documents.
Review bookings that have failed system audits and resolve any missing information or booking errors.
Collect and update customer personal details.
Respond to customer enquiries via phone and email before travel.
Arrange seat selections and special meal requests.
Process payments for additional services and issue updated travel documentation.
Work closely with the Customer Operations Team Leader to deliver an exceptional customer experience.

What you’ll bring:

Previous customer-facing experience (essential), with a friendly, approachable and professional manner.
Excellent verbal and written communication skills, with confidence speaking to customers over the phone and via email.
Strong attention to detail and the ability to produce accurate, high-quality work.
Excellent problem-solving skills and the ability to think proactively when resolving customer queries.
A customer-centric mindset, always striving to deliver an outstanding customer experience.
The ability to work collaboratively as part of a team while building positive relationships with colleagues across the business.
Resilience, reliability and the ability to remain calm and organised in a busy environment.
Adaptability and a willingness to embrace change and new ways of working.
Strong organisational skills with the ability to prioritise competing tasks and meet deadlines.
Experience working towards and achieving KPIs and service standards.
A genuine passion for travel—especially adventure travel—and the enthusiasm to inspire excitement in customers as they prepare for their journeys.
10:00 AM – 6:30 PM (South African Standard Time). Working hours may change during Daylight Saving Time (DST) to ensure alignment with UK business hours.
We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accessibility support during the recruitment process, please inform us here: [email protected]

#LI-NF1#LI-HYBRID

Quick Apply

Refine Your Search

hybrid customer support jobs in cape town western cape

Customer Operations Support

Travel Support Coordinator

Customer Success Associate

Customer support specialist - AI Assisted

Customer Success Associate

Client Support Manager (NA Hours)

Customer Success Manager

Product Support Specialist

Information Security GRC Officer

Lease Administrator

Senior Specialist, Marketing Operations

Pharmacy Retail Sales Representative

Instructional Designer

Lease Auditor (UK hours)

Annotator Specialist, Community Moderation

Application Support Analyst - Social Housing Solution (UK Hours)

Verification Specialist

Business Development & Operations Lead

Digital Experience & Engagement Manager

POS Support Consultant

I want to receive the latest job alert for hybrid customer support in cape town western cape

Related Searches

Explore jobs in more locations

The Role

What we’ll offer:

What You’ll Do:

What you’ll bring:

Job Seeker Tools

Employer Tools

Browse

Stay Connected