15 Guest service agent Jobs and Work in Cape Town Western Cape

Receptionist
Zombie Walk —Cape Town, Western Cape
- R8 500 - R10 500 a month
- Full-time
Quick Apply
Guest Experience Expert (At Your Service Agent) - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
Receptionist/Admin
Career Start International —Cape Town, Western Cape
- R9 500 - R11 500 a month
- Full-time
Quick Apply
Reservations Sales Agent - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
11d
Guest Relations Agent - Cape Town Marriott Hotel Crystal Towers
Marriott International, Inc —Cape Town, Western Cape 7441
- Full-time
1d
F&B and Reservations Agent
FAIRMONT —Cape Town, Western Cape
- Full-time
Quick Apply
Assistant Reservations Manager
FAIRMONT —Cape Town, Western Cape
- Full-time
Quick Apply
Front Office Agent
Belmond —Cape Town, Western Cape
- Full-time
Quick Apply
7d
Aparthotel Manager
Totalstay —Cape Town, Western Cape
- R25 000 - R35 000 a month
- Full-time
Quick Apply
Group Housing/Billing Executive - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
Marketing Specialist
Botany House Boutique Retreat —Cape Town, Western Cape
Quick Apply
Events & Business Development Manager
The Remote Unicorn —Cape Town, Western Cape
- R17 000 - R24 000 a month
- Full-time
Quick Apply
Guest Relations Officer | The Silo Hotel
The Royal Portfolio —Cape Town, Western Cape
11d
Front Desk Agent
One&Only Cape Town —Cape Town, Western Cape
4d
Call Centre Agent (Senior Associate) - Hotel Reservation Sales (Night Shift)
WNS Global Services —Milnerton, Western Cape 7446
- Full-time
Quick Apply
14d

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Hostess
The Capital Hotels and Apartments —Cape Town, Western Cape 8001
The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner.
R5 240 a month
Receptionist
The Capital Hotels and Apartments —Cape Town, Western Cape 8001
Maintaining guest accounts and processing guest transactions during their stay. Hands-on Problem-Solving approach and the ability to remain calm under pressure…
R8 000 a month

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Receptionist

Zombie Walk
Cape Town, Western Cape

Quick Apply

Job Details

Full-time
R8 500 - R10 500 a month

Full Job Description

The Cape Town Zombie Walk is an iconic, large-scale annual charity event and festival that brings thousands of participants together to support local animal welfare initiatives. To learn more about the company and brand established in 2009, visit zombiewalk.co.za. Managing the operations behind a festival of this scale requires a polished, highly organized, and welcoming front-of-house presence.

We are seeking a professional and vibrant Receptionist to join our internal team based in Cape Town. In this role, you will be the first point of contact for our office—welcoming vendors, coordinating with volunteers, handling incoming telephone inquiries, and providing vital administrative support as we prepare for our annual event footprint.

Key Responsibilities:

Front-of-House Coordination: Welcoming visitors, event partners, and volunteers to our Cape Town space with a professional, enthusiastic, and helpful demeanor.
Switchboard & Inquiry Management: Answering incoming phone calls, providing accurate foundational information about event schedules, and routing complex vendor or sponsor queries to the correct team members.
Volunteer & Participant Support: Assist with guest arrivals, volunteer check-ins, and basic data entry during internal coordination meetings and peak planning weeks.
General Office Administration: Maintain the presentation of the front reception area, manage incoming/outgoing courier documents, and handle basic data entry using Excel or Google Sheets.
Diary & Schedule Support: Assist the internal team by tracking meeting room bookings and updating the daily calendar for vendor arrivals and logistical alignments.

Requirements & Qualifications:

Reception or Front Desk Experience: Proven experience as a Receptionist, Front Desk Agent, or Front-of-House Coordinator (experience within high-volume events, hospitality, or premium customer service is a distinct advantage).
Polished Presentation & Demeanor: Exceptional grooming, strong interpersonal skills, and a confident presence fitting for a highly visible public event brand.
Professional Communication: Flawless verbal and written English communication skills, with a clear, warm, and professional telephone manner.
Basic Tech Literacy: Competence using Microsoft 365 (specifically Outlook and basic Word/Excel) and navigating digital scheduling tools.
Location: Must be permanently based in Cape Town for daily on-site office operations.

What We Offer:

Competitive Compensation: A strong salary tier reflecting our commitment to securing a polished brand ambassador for our front desk.
Dynamic Team Environment: Work directly behind the scenes of one of Cape Town’s largest public charity footprints and community festivals.
High-Trust Autonomy: A flat structure with zero micromanagement. You are trusted to manage your desk and provide a seamless front-of-house experience.

Job Summary

Position: Receptionist
Employment Type: Full-Time, Permanent
Location: Cape Town (On-site)
Salary: R8,500 – R10,500 per month (Based on experience)

Pay: R8 500,00 - R10 500,00 per month

Application Question(s):

I have completed a profile synced at www.zombiewalk.co.za? Yes / No

For external video interviews, please confirm only your primary contact email:

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in cape town western cape

Receptionist

Guest Experience Expert (At Your Service Agent) - The Cape Town EDITION Hotel (Pre-opening)

Receptionist/Admin

Reservations Sales Agent - The Cape Town EDITION Hotel (Pre-opening)

Guest Relations Agent - Cape Town Marriott Hotel Crystal Towers

F&B and Reservations Agent

Assistant Reservations Manager

Front Office Agent

Aparthotel Manager

Group Housing/Billing Executive - The Cape Town EDITION Hotel (Pre-opening)

Marketing Specialist

Events & Business Development Manager

Guest Relations Officer | The Silo Hotel

Front Desk Agent

Call Centre Agent (Senior Associate) - Hotel Reservation Sales (Night Shift)

Other jobs to consider

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