26 Crm administrator Jobs and Work in Cape Town Western Cape

Technical CRM Administrator
Start Stream (PTY) Ltd —Cape Town, Western Cape
- Full-time
Quick Apply
Receptionist / Administrator (CRM)
VEXEN Technologies —Bellville, Western Cape 7530
- R6 500 - R10 000 a month
- Full-time
Quick Apply
5d
Sales Operations & CRM Administrator
Fusion Software —Cape Town, Western Cape
- R10 000 - R15 000 a month
- Full-time
Quick Apply
Project Administrator
Intergro Technologies —Bothasig, Western Cape
- R19 000 - R20 000 a month
Quick Apply
9d
Client Portfolio Administrator
Netto Invest —Pinelands, Western Cape
- R18 000 - R25 000 a month
- Full-time
Quick Apply
Administration Assistant
Talent Sam —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Payroll Administrator
Talent Sam —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Wealth Administrator
Sable International —Cape Town, Western Cape 7708
- Full-time
Quick Apply
Sales Administrator
Hire Hangar —Cape Town, Western Cape
- Remote
Quick Apply
Senior Project Administrator
RSAWEB —Cape Town, Western Cape 7405
- Full-time
Senior Salesforce Administrator
Hire Hangar —Cape Town, Western Cape
- Remote
Quick Apply
IT Administrator
The Focus Group —Pinelands, Western Cape
- R2 000 a week
- Full-time
Immigration Case Administrator
Lead Capital Group —Cape Town, Western Cape 7441
- Full-time
Quick Apply
2d
Fibre to the Home (FTTH) Sales Administrator & Retention Specialist
Kibo Connect —Century City, Western Cape
- R15 000 - R20 000 a month
Quick Apply
2d
Founders Scouting Lead
Talent Safari —Cape Town, Western Cape
- Full-time
PR, Community & Outreach Specialist
Travel Tractions —Cape Town, Western Cape
- R10 000 a month
- Remote
2d
Business Sales Administrator (12-month FTC)
RSAWEB —Cape Town, Western Cape 7405
10d
Business Sales Administrator (12 Month FTC)
RSAWEB —Cape Town, Western Cape
Quick Apply
10d
Sales Specialist (Retail Floor)
Hula- Smart Travel Solutions —Cape Town, Western Cape
- R15 000 - R18 000 a month
- Full-time
Quick Apply
Senior IT Technician
Lead Capital Group —Cape Town, Western Cape 7441
- Full-time
Quick Apply

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Technical CRM Administrator

Start Stream (PTY) Ltd
Cape Town, Western Cape

Quick Apply

Job Details

Full-time

Full Job Description

JOB DESCRIPTION: TECHNICAL CRM ADMINISTRATOR

JOB SUMMARY:

The Technical CRM Administrator plays a pivotal role in ensuring the smooth operation of Start Stream business processes. They are responsible for a range of critical functions including administrative support to the sales team, meticulous management of customer data, and the preparation of insightful reports. They also liaise with various departments, demonstrating excellent communication skills.

We are seeking a detail-oriented and proactive CRM Administrator to support our CRM operations through accurate data management, compliance, and reporting. The role involves creating and maintaining advanced Excel reports and dashboards, improving and automating processes, and collaborating with various teams to enhance operational efficiency. The ideal candidate will have advanced Excel skills, strong analytical abilities, excellent attention to detail, and the ability to adapt quickly in a fast-paced environment.

Key Duties and Responsibilities, including but not limited to:

Administrative & Data Management: Utilize Microsoft Office tools, including Excel, Word, PowerPoint, and MS Teams, efficiently. Capture, manage, and process data with high accuracy and attention to detail.Maintain and update records, reports, and documentation as required.Ensure that all data entry tasks are completed promptly and accurately.

CRM & Dialler Operations: Understand and navigate CRM systems effectively.Support dialler management operations, ensuring seamless communication between teams.Assist in troubleshooting CRM and dialler-related issues when necessary.

Reporting & Analysis: Generate reports using Excel, including PivotTables, VLOOKUP/XLOOKUP, and other formulas. Design and maintain interactive Excel dashboards to visualize key business metrics and performance trends. Analyse data trends and provide insights to improve efficiency. Assist in compiling business performance reports and presenting findings.

Compliance & Regulations: Maintain confidentiality and data protection in line with company policies. Adhere to all legal and regulatory guidelines relevant to call center and back-office operations.

Operational Support & Process Adherence: Support daily operations through administrative and reporting functions, collaborate with the QC team and other departments, ensure compliance with company procedures, and contribute to process improvements.

Problem Solving & Innovation: Think outside the box to propose and implement solutions and initiatives that enhance efficiency.Identify bottlenecks in processes and suggest improvements.Collaborate with different departments to streamline back-office functions.

Time & Workload Management: Work effectively under pressure in a fast-paced environment.Manage tasks independently while ensuring timely completion.Balance multiple responsibilities and prioritize tasks accordingly.

Requirements

QUALIFICATIONS & SKILLS:

Grade 12 or equivalent qualification
Proven work experience in a back-office role
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, MS Teams, etc).
Strong understanding of CRM systems and dialler operations.
Excellent attention to detail and high level of accuracy in data management.
Ability to work under pressure, meet deadlines, and manage workload effectively.
Time management and organizational skills.
Ability to work independently and within a team.
Strong problem-solving and critical thinking abilities.
Experience in process improvement and business efficiency initiatives.
Ability to communicate effectively with stakeholders across different levels.
High adaptability and ability to work in a fast-paced environment.

Benefits

Medical Aid with Discovery (100% contribution)

Group Risk Benefit ( 100% contribution)

Gap Cover (100% contribution)

On-site barista and refreshments

Breakfast, lunch and snacks

On-site parking

Quick Apply

Refine Your Search

crm administrator jobs in cape town western cape

Technical CRM Administrator

Receptionist / Administrator (CRM)

Sales Operations & CRM Administrator

Project Administrator

Client Portfolio Administrator

Administration Assistant

Payroll Administrator

Wealth Administrator

Sales Administrator

Senior Project Administrator

Senior Salesforce Administrator

IT Administrator

Immigration Case Administrator

Fibre to the Home (FTTH) Sales Administrator & Retention Specialist

Founders Scouting Lead

PR, Community & Outreach Specialist

Business Sales Administrator (12-month FTC)

Business Sales Administrator (12 Month FTC)

Sales Specialist (Retail Floor)

Senior IT Technician

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