3 Clinical pharmacist Jobs and Work in Cape Town Western Cape

ZAF Customer Service Representative MX - Healthcare / Financial
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Pharmacy Retail Sales Representative
Smith & Nephew —Cape Town, Western Cape
- Full-time

More jobs to discover

Find similar jobs that you might be interested in.

Pharmacy Retail Sales Representative
Smith & Nephew —Cape Town, Western Cape
Conduct structured sales calls to meet and exceed monthly targets. Manage sales data and analyse performance trends.

I want to receive the latest job alert for clinical pharmacist in cape town western cape

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

clinical pharmacist jobs near cape town western cape

Retail Sales Associate jobs in Cape Town, Western Cape

Customer Service Representative jobs in Cape Town, Western Cape 7925

Beauty Sales jobs in Cape Town, Western Cape

Retail jobs in Limpopo

Retail Sales Associate jobs in Bergville, Kwazulu Natal

Any Retail No Experience jobs in Western Cape

Retail Sales Associate jobs in Silver Lakes, Gauteng

Retail Sales Associate jobs in Benoni, Gauteng

Sales Development Representative jobs in Johannesburg, Gauteng

Customer Service Representative jobs in Sandton, Gauteng

Customer Service Representative jobs in Johannesburg, Gauteng

Customer Service Agent, Capitec Bank jobs in Bellville, Western Cape

Customer Service Entry Level jobs in Cape Town, Western Cape

Betting Customer Service jobs in Cape Town, Western Cape

Customer Service Representative jobs in Cape Town, Western Cape

Customer Service Representative jobs in Tembisa, Gauteng

Customer Service Call Centre jobs in Johannesburg, Gauteng

ZAF Customer Service Representative MX - Healthcare / Financial

Teleperformance -
Cape Town, Western Cape 7925

Apply Now

Job Details

Full-time

Full Job Description

Overview:

The Customer Care Advisor is responsible for communicating with our patients either over the phone, live chats/messaging on email and over social media. You work alongside the Responsible Pharmacists/ Clinicians to ensure exceptional clinical care and customer care is consistently delivered and patient safety is never compromised. The Customer Care Advisor will consistently deliver prompt service, have problem-resolution skills and excellent attention to detail.

“Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Shortlisted job applicants will thus be required to sign a consent form to undergo the afore-mentioned checks as part of our Recruitment process with our registered service provider."

Qualifications:

Minimum Requirements

Matric/Equivalent minimum education level required
Minimum 12 months’ call center experience supporting an international customer base
Strong command of written and spoken English with a minimum of CEFR C1
Experience servicing customers within the Healthcare, Pharmacy or BSFI sectors
Comfortable working across multiple digital platforms simultaneously (CRM, chat, email, telephony)
Minimum of 40 WPM typing speed
Familiar with KPI and performance metrics within a customer support environment
Availability for rotating shifts, including evenings and weekends

Responsibilities:

Patient Support Agents are the human connection in an otherwise fully digital care journey. Agents handle multi-channel inbound contacts — phone, live chat, and email — helping patients navigate their consultation, order, prescription, and delivery experience with speed and empathy.

Core Responsibilities

Handle inbound patient contacts via phone, live chat, and email regarding orders, consultations, and treatments
Assist patients with account queries, prescription status, order tracking, and delivery issues
Accurately triage clinical questions to the registered clinicians and prescribers in line with escalation protocols
Process order amendments, cancellations, and refund requests in accordance with company policy
Verify patient identity and maintain accurate records in the CRM system
Ensure all communications adhere to GPhC, CQC, and MHRA regulatory standards
Support patients experiencing side effects by following documented clinical escalation pathways — never providing medical advice directly
Respond to prescription and clinical review status enquiries with care and clarity
Meet individual KPIs including handle time, first contact resolution, quality scores, and CSAT

Apply Now

Refine Your Search

clinical pharmacist jobs in cape town western cape

ZAF Customer Service Representative MX - Healthcare / Financial

Pharmacy Retail Sales Representative

More jobs to discover

I want to receive the latest job alert for clinical pharmacist in cape town western cape

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected