161 Operations supervisor Jobs and Work in Cape Town

Operations Supervisor (1043)
Teleperformance —Cape Town, Western Cape
Operations Supervisor ( 699)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (675)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (709)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (942)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (885)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (725)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (812)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (710)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (673)
Teleperformance —Cape Town, Western Cape
Operations supervisor (394)
Teleperformance —Cape Town, Western Cape
Operations Supervisor 767
Teleperformance —Cape Town, Western Cape
Operations Supervisor
Enrich Distributors —Bellville, Western Cape
- Full-time
Quick Apply
12d
Operations Supervisor (934)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
(ZAF) Velera
Teleperformance —Cape Town, Western Cape
Operations Supervisor (976 977 978)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Supervisor
SM Family Group —Cape Town, Western Cape
- Full-time
Quick Apply
12d
Last Mile Operations Supervisor, ZA Transportation
Amazon Commercial Services (South Africa) (Pty) Ltd - N09 —Cape Town, Western Cape
- Full-time
Team Leader/Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Upholsterer
Maritime Finance PTY Ltd —Camps Bay, Western Cape
- R15 000 - R22 000 a month
Quick Apply

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Operations Supervisor (1043)

Teleperformance -
Cape Town, Western Cape

Apply Now

Job Details

Full Job Description

Overview

The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times.

Qualifications

Customer focus orientated background
Must be proficient in English and French (Comprehension, Spoken and Written)

Emotional Intelligence
Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of action
Listens actively to the (emotional) needs of your team members, strives to understand them and acts appropriately to build positive relationships.
Entrepreneurship
Visionary leadership often requires taking initiative, managing risks, and driving innovation.
Communication
Clear, persuasive, and empathetic communication is a cornerstone of effective leadership.
Collaboration
Effective interpersonal skills are essential for teamwork and building strong professional relationships.
Open-Mindedness
Being receptive to different perspectives helps in building meaningful relationships.
Solution Orientation
Problem-solving is the process of analyzing an issue, finding its causes, and figuring at the best way to fix it.
Solution orientation is the mindset of focusing on solutions instead of just the problem.
They work together because:
- Problem-solving helps understandthe issue.
- Solution orientation keeps to things positive and action-focusedinstead of getting stuck on obstacles.
Together, they ensure both analysis and action to fix problems efficiently
Process Excellence
Achievement-oriented individuals strive for efficiency and effectiveness in their work.
Critical Thinking
They analyze situations to overcome obstacles and achieve results

Responsibilities

You should begin your day by evaluating the prior day/week/month performance reports
Ensuring any agents with performance issues have been followed up with and tracked.
Daily meetings with my team, ensuring Team have an understanding of daily & trended actual results versus the goals identifying agent outliers
Establishing priorities for the day and reviewing the execution of any process-level plans. You’ll call meetings throughout the day as required to make real time adjustments based on the day’s performance throughout the shift.
Utilizing time on a daily basis to facilitate Agent development while maintaining the “80/20” rule.
By observing agents you’ll identify and nurture their strengths and weaknesses which in turn creates an effective and sustainable team. You’ll ensure all key performance indicators are consistently met and exceeded.
You actively develop your agents through talent management, monthly 1-2-1’s, Quarterly Reviews and personal development plans

Apply Now

Refine Your Search

operations supervisor jobs in cape town

Operations Supervisor (1043)

Operations Supervisor ( 699)

Operations Supervisor (675)

Operations Supervisor (709)

Operations Supervisor (942)

Operations Supervisor (885)

Operations Supervisor (725)

Operations Supervisor (812)

Operations Supervisor (710)

Operations Supervisor (673)

Operations supervisor (394)

Operations Supervisor 767

Operations Supervisor

Operations Supervisor (934)

(ZAF) Velera

Operations Supervisor (976 977 978)

Supervisor

Last Mile Operations Supervisor, ZA Transportation

Team Leader/Supervisor

Upholsterer

I want to receive the latest job alert for operations supervisor in cape town

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