17 Clicks group Jobs and Work in Cape Town, Western Cape 7925

Reservations Manager
Vineyard Hotel —Nuweland, Western Cape 7700
- Full-time
Quick Apply
Digital Marketing Coordinator
The Focus Group —Cape Town, Western Cape
- Full-time
CRM Specialist
Rhino Africa —Cape Town, Western Cape 7925
Quick Apply
UX Architect
Rhino Africa —Cape Town, Western Cape 7925
Quick Apply
Front Shop Manager
Clicks Group Limited —Cape Town, Western Cape
4d
Support Services Engineer - 2nd Line
Advania UK —Cape Town, Western Cape 7441
- R22 000 - R28 000 a month
Pharmacy Manager
Clicks Group Limited —Table View, Western Cape
1d
Area Manager X4
Clicks Group Limited —Cape Town, Western Cape
2d
Supply Chain Manager
Clicks Group Limited —Cape Town, Western Cape
2d
Marketing Manager (maternity cover)| DTC E-commerce | 100% Remote EU
Foxelli Group —Cape Town, Western Cape
- Full-time
- Remote
2d
Finance Intern - 12 Month FTC
Advania UK —Cape Town, Western Cape 7441
- R8 000 a month
- Internship
2d
Stock Admin Manager QPB
Clicks Group Limited —Cape Town, Western Cape
4d
Lead Technical Engineer - 3rd Line
Advania UK —Cape Town, Western Cape 7441
BI Analytics & Solutions Engineer
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 8001
Commercial Finance Analyst (Supply Chain)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 8001

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Reservations Manager

Vineyard Hotel -
Nuweland, Western Cape 7700

Quick Apply

Job Details

Permanent | Full-time

Full Job Description

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment.

We are looking to recruit an experienced Reservations Manager to lead the hotel's reservations and conferencing bookings function. Reporting to the Head of Guest Operations, this role is responsible for ensuring the effective day-to-day management of accommodation and conferencing reservations, delivering exceptional service standards, maximising conversion opportunities and supporting the achievement of revenue targets.

Leading a team of reservations specialists, the successful candidate will oversee the full reservations journey, from initial enquiry through to confirmation and payment, ensuring that systems, processes and service standards are consistently applied. Working closely with Revenue, Sales and Operations, they will use business insights, demand patterns and guest needs to guide team performance, identify opportunities and ensure that every booking experience reflects the standards and values of the hotel.

Reservations Manager | Newlands, Cape Town

Key Accountabilities

Manage the teams outputs and build agility in the teams performance for the hotel
Manage the team to achieve monthly revenue budgets
Manage the full evaluation, booking and reservation processes, within the agreed timelines
Manage and improve group pipeline conversion
Meet and exceed the guest satisfaction criteria

Minimum Requirements:

A Diploma/Degree in Hospitality or similar (NQF 5-7 level)
5 years experience in managing a consolidated reservations and C&E booking environment in a 4/5-star deluxe hotel
Managing a team of 8 or more staff
Basic Revenue Management knowledge and experience
Computer Literate (MS Office Suite) Advanced Excel Skills
Knowledge and skills of Opera PMS, Opera Sales & Catering
HR & IR experience
Satisfactory credit record and criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence.

Key Competencies:

Personal Leadership
Planning & Innovation
Financial Acumen
Guest Experience
Product Knowledge
People Agility
Operational Drive
Social & Environmental Leadership
Governance & Risk Management
Leadership
Directing
Planning
Accuracy
Teambuilding
Client-focused
Commercial Drive
Devotion to Quality
Result-oriented
Initiative
Directing
Structuring
Providing feedback
Analysing and forming opinions
Planning

To apply, please click on the apply button and follow instructions.

Closing date: 17 July 2026.

We are an equal opportunity employer.

Only shortlisted external applicants will be contacted.

If you have not heard from us within two weeks of submitting your application, please consider your application unsuccessful.

Quick Apply

Refine Your Search

clicks group jobs in cape town, western cape 7925

Reservations Manager

Digital Marketing Coordinator

CRM Specialist

UX Architect

Front Shop Manager

Support Services Engineer - 2nd Line

Pharmacy Manager

Area Manager X4

Supply Chain Manager

Marketing Manager (maternity cover)| DTC E-commerce | 100% Remote EU

Finance Intern - 12 Month FTC

Stock Admin Manager QPB

Lead Technical Engineer - 3rd Line

BI Analytics & Solutions Engineer

Commercial Finance Analyst (Supply Chain)

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