67 Senior customer systems engineer Jobs and Work in Cape Town, Wc

Senior BI Engineer
Mama Money —Cape Town, Western Cape
- Full-time
IT Helpdesk Technician
Stowe Holdings (PTY) LTD —Cape Town, Western Cape
- R9 000 - R9 500 a month
- Full-time
Quick Apply
4d
Line 2 Systems Technician
Stowe Holdings (PTY) LTD —Cape Town, Western Cape
- Full-time
Quick Apply
5d
Senior Software Engineer, Core Experiences - Cape Town, South Africa
Speechify —Cape Town, Western Cape
- Remote
8d
Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
11d
Engineer IT Support
RTT —Cape Town, Western Cape
Quick Apply
11d
Data Engineer
Ninety One —Cape Town, Western Cape
13d
Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
13d
Senior Software Development Engineer
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
13d
Information Systems Lead
Syntech —Cape Town, Western Cape
14d
Clinical Safety Associate
Heidi —Cape Town, Western Cape
- Full-time
- Remote
Senior Sales Consultants
Rubicon —Cape Town, Western Cape
- Full-time
Senior Software Engineer
Vista Group —Cape Town, Western Cape
- Full-time
Software Development Engineer
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
Junior Sales Manager / Engineer
ExactoCraft —Blackheath, Western Cape
Quick Apply
Senior Account Executive
Clio —Cape Town, Western Cape
- Full-time
Customer Success Associate
Heidi —Cape Town, Western Cape
- Full-time
Senior Product Designer (FTC)
Collinson —Cape Town, Western Cape 7441
Software Developer - Java - Senior
Electrum Software —Cape Town, Western Cape
- Full-time
Quick Apply
Lead Product Designer - Design System
BVNK —Cape Town, Western Cape
- Remote
Quick Apply

I want to receive the latest job alert for senior customer systems engineer in cape town, wc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer systems engineer jobs near cape town, wc

Incident Manager jobs in Cape Town, Western Cape

Software Engineer jobs in Cape Town, Western Cape

IT Support jobs in Cape Town, Western Cape

Business Intelligence Developer jobs in Cape Town, Western Cape

Senior Sales Consultant jobs in Cape Town, Western Cape

Senior Software Engineer jobs in Cape Town, Western Cape

Data Engineer jobs in Cape Town, Western Cape

Product Designer jobs in Cape Town, Western Cape

Java Developer jobs in Cape Town, Western Cape

Customer Success Manager jobs in Cape Town, Western Cape

Helpdesk Technician jobs in Cape Town, Western Cape

Clinical Associate jobs in Cape Town, Western Cape

Incident Manager jobs in Centurion, Gauteng

Incident Manager jobs in Gauteng

Recruitment Manager jobs in Cape Town, Western Cape

Operation Manager jobs in Johannesburg, Gauteng

Social Media Manager jobs in Durban, Kwazulu Natal

Partnership Manager jobs in Johannesburg, Gauteng

Incident Manager jobs in Pretoria, Gauteng

Junior Software Developer jobs in Cape Town, Western Cape

Senior BI Engineer

Mama Money -
Cape Town, Western Cape

Apply Now

Job Details

Full-time

Full Job Description

Who we are:

Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has grown into a multi-product financial platform. We give people the tools to send, save, and manage money — on their own terms, at a socially fair price.

Mama HQ is in beautiful Cape Town, South Africa. We're 153 people strong (and counting), representing 19 countries across Africa, Asia, the UK, and Europe. From remittances to a growing range of financial products, everything we build is in service of people who deserve better. Our culture reflects that same commitment. We look after our team the way we want them to look after our customers. "Just be lekker!" means we trust our talented, diverse people to do what's right and make it happen — simply and with heart.

We've earned a few accolades, built lasting partnerships, and grown our reach in ways we're proud of. We've had good times and tough times, but our focus has never shifted. People over profit, always.

We’re looking for a Senior BI Engineer to join our Data team and become a key driver of how data is structured, surfaced, and used across Mama Money. This role goes beyond analysis — you’ll design and build the data products, models, and reporting layers that enable fast, reliable, self-service decision-making across the business.

As our Senior Bi Engineer you will:

Design and build scalable data models (dimensional models, semantic layers, and curated datasets) that power reporting and analytics across the business.
Own the development and optimisation of BI dashboards and reporting layers, ensuring they are accurate, performant, and self-service ready.
Partner with Data Engineering to define data contracts, improve data quality, and ensure robust, well-structured pipelines.
Translate complex, ambiguous business requirements into well-defined data models and BI solutions.
Build and maintain cohort, funnel, retention, and performance datasets that enable consistent reporting across teams.
Support experimentation by ensuring A/B test data is correctly structured, tracked, and accessible for analysis.
Develop and maintain KPI definitions, metric layers, and a single source of truth for core business metrics.
Work closely with stakeholders to design dashboards that go beyond reporting — enabling real decision-making.
Perform deep-dive analysis into customer behaviour, churn, fraud patterns, and commercial performance when needed.
Champion data governance, documentation, and consistency in how data is defined and used across the organisation.
Identify opportunities to improve data architecture, reporting efficiency, and self-service capability.
Stay close to the customer journey and ensure data reflects real-world product and user behaviour accurately.

You’ll be working with (or alongside) a stack that includes:

Cloud & infrastructure: AWS (EKS, EC2, S3), Kubernetes, Terraform
Data ingestion & processing: AWS DMS, EMR, EC2-based pipelines writing to S3
Querying & modelling: Athena, dbt, SQL throughout (strong emphasis on modelling layers)
Reporting & BI: Tableau as primary BI tool (with focus on semantic layer and dashboard design)
Analysis & scripting: Python (Pandas, statsmodels etc) for deeper analytical work
Product & customer tooling: Zendesk, internal CRM systems, product analytics platforms
Ways of working: Agile squads, cross-functional collaboration, async documentation-first culture

Qualifications and experience:

5+ years’ experience in a BI Engineer, Analytics Engineer, or Data Analyst role in fintech, SaaS, or other high-volume consumer environments
Strong SQL skills with experience in building and optimising data models and transformations
Hands-on experience with dbt or similar transformation frameworks
Strong BI experience (Tableau preferred, or Power BI / Looker / Metabase) with a focus on scalable dashboarding and semantic design
Solid understanding of data modelling principles (star schema, facts/dimensions, metric consistency)
Experience supporting or enabling experimentation frameworks (A/B testing, metric tracking, data readiness)
Strong analytical ability with Python or R for deeper investigation work
Proven ability to turn complex business needs into structured, maintainable data solutions
Strong stakeholder management skills across technical and non-technical teams
Ability to balance engineering discipline + business storytelling — building trusted data products, not just reports

Why Mama Money?

At Mama Money, we’re here to make it easy—for our customers, our communities, and for each other. Simplicity is at the heart of what we do, whether it's creating a seamless and stress-free customer journey or removing barriers that stand in the way of progress, our work is all about delivering impact, minimizing complexity, and ensuring every experience with Mama Money is easy.

We’re a team that isn’t afraid to give it a go. We value taking action, making bold steps, embracing innovation, solving problems, doing the hard things, and thinking smartly. Mistakes and failures don’t stop us—they teach us. Every challenge is a chance to grow, do better, and push boundaries.

And we just own it. Whether it’s delivering results, collaborating across teams, driving urgency, or taking accountability for our actions, we approach every task with integrity and purpose. We make company goals our own, showing up for each other, our customers, and our mission to create lasting change.

Mama’s Values

These aren’t just words—they’re how we show up every day:

Make it easy for customers
Give it a go
Just own it

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

senior customer systems engineer jobs in cape town, wc

Senior BI Engineer

IT Helpdesk Technician

Line 2 Systems Technician

Senior Software Engineer, Core Experiences - Cape Town, South Africa

Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response

Engineer IT Support

Data Engineer

Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response

Senior Software Development Engineer

Information Systems Lead

Clinical Safety Associate

Senior Sales Consultants

Senior Software Engineer

Software Development Engineer

Junior Sales Manager / Engineer

Senior Account Executive

Customer Success Associate

Senior Product Designer (FTC)

Software Developer - Java - Senior

Lead Product Designer - Design System

I want to receive the latest job alert for senior customer systems engineer in cape town, wc

Related Searches

Explore jobs in more locations

As our Senior Bi Engineer you will:

You’ll be working with (or alongside) a stack that includes:

Qualifications and experience:

Job Seeker Tools

Employer Tools

Browse

Stay Connected