Administrator
JTC Group —Cape Town, Western Cape
Team Leader/Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Customer Success Associate
ERM Group —Cape Town, Western Cape
- Full-time
Customer Support & Operations Associate
Talent Sam —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Casino Host
Maritime Finance PTY Ltd —Camps Bay, Western Cape
- R10 000 - R20 000 a month
Quick Apply
Associate Consultant
Crisis24 —Cape Town, Western Cape 7945
- Full-time
Quick Apply
Operations Manager (Contact Centre Manager)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Manager (1044)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Manager (824)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Assistant Operations Manager (702)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Guest Arrival Expert - Protea Hotel by Marriott Sea Point
Marriott International, Inc —Cape Town, Western Cape 8005
- Full-time
1d
Guest Experience Expert (Receptionist) I AC Hotel by Marriott Cape
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
1d
Assistant Banqueting Manager
Belmond —Cape Town, Western Cape
- Full-time
Quick Apply
1d
Electrical Engineering Technician (Production level): Engineering Services (Health Infrastructure), Ref No. DOI 62/2026
Western Cape Government —Cape Town, Western Cape
- R610 131 a year
1d
Guest Relations Agent - Cape Town Marriott Hotel Crystal Towers
Marriott International, Inc —Cape Town, Western Cape 7441
- Full-time
2d
Food and Beverage Service Expert (Room Service)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
2d
Executive Office Co-ordinator
Silver Fox Assocates Ltd (BVI) —Cape Town, Western Cape
- R12 500 - R25 000 a month
- Full-time
Quick Apply
3d
Loss Prevention Supervisor - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
4d
Assistant Food & Beverage Manager- Protea Hotel Fire & Ice Cape Town
Marriott International, Inc —Cape Town, Western Cape 8018
- Full-time
5d
Senior Plumber
Marriott International, Inc —Cape Town, Western Cape 8000
- Full-time
5d

I want to receive the latest job alert for operation associate in cape town, wc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operation associate jobs near cape town, wc

Office Coordinator jobs in Cape Town, Western Cape

Administrator jobs in Cape Town, Western Cape

Operations Associate jobs in Cape Town, Western Cape

Electrical Engineer jobs in Cape Town, Western Cape

Hotel Receptionist jobs in Cape Town, Western Cape 8001

Customer Success Manager jobs in Cape Town, Western Cape

Associate Consultant jobs in Cape Town, Western Cape 7945

Banquet Manager jobs in Cape Town, Western Cape

Office Coordinator jobs in Johannesburg, Gauteng

Office jobs in Centurion, Gauteng

Office jobs in Middelburg, Mpumalanga

Office Coordinator jobs in Pretoria, Gauteng

Office Coordinator jobs in Centurion, Gauteng

Office Admin jobs in Kraaifontein, Western Cape

Construction Administrator jobs in Cape Town, Western Cape

Claim Administrator jobs in Cape Town, Western Cape

Billing Administrator jobs in Cape Town, Western Cape

Junior Administrator jobs in Pinetown, Kwazulu Natal

Tender Administrator jobs in Randburg, Gauteng

Accounts Administrator jobs in Pretoria, Gauteng

Administrator

JTC Group -
Cape Town, Western Cape

Apply Now

Job Details

Full Job Description

South Africa - Cape Town

Fund Services

Administrator – Transfer Agency – Investor Services

Apply

ROLE OVERVIEW

PURPOSE OF JOB

As the Administrator, you will be responsible for the accurate maintenance of Shareholder Registers for open ended funds administered by JTC. You will be involved in unit dealing, responding to all client queries and requests and ensuring quality control, adherence to policies, procedures and SLAs and outperformance of operational deadlines and client service delivery.

MAIN RESPONSIBILITIES AND DUTIES

Respond to all investor/client queries and requests received via telephone, post, fax or email effectively and accurately while delivering exceptional client service.
Timely and accurate capturing, execution and settlement of all investor subscription, redemption, stock transfer, conversion and switch transactions and any other fund activities as they arise.
Ensure the accurate control, input and monitoring of all clients dealing instructions in line with operational procedures.
On-board new funds and other fund activity events as the need arises – fund/ share class launches and closures, mergers, conversion activity etc.
Record Investor tax classification information.
Ensure the take-on and establishment of new accounts occurs in a timely manner and that they are completed within the prescribed AML, KYC and CDD procedures.
Ensure that the database and underlying KYC and core static data is accurate and up to date in line with departmental procedures.
Process and quality check Investors Transfer instructions within agreed turnaround times and retain records of outstanding or missing transfer information.
Instruct the share dealing related cash movements to the relevant custodians.
Timely dispatch of contract notes within regulatory requirements ensuring all requirements are fulfilled.
Support of bulk mail and operational projects.
Produce and administer payment processes.
Understand the system and drive efficiencies and risk-reduction initiatives within the system and processes.
Train new team members as required.
Ensure that all JTC policies and procedures are adhered to and guarantee efficient and prompt query resolution.
Actively participate in team initiatives such as procedure documentation and system testing.
Escalate all breaches and complaints immediately upon discovery.
Adhere to all JTC Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation.
Adhere to JTC core values and expected behaviours.

ESSENTIAL REQUIREMENTS

At least 1 year of funds industry experience directly working in fund operations/administration.
IOC Qualified or working towards this qualification, or equivalent (Desirable).
Ability to review and resolve complex issues working under challenging deadlines.
Customer Service experience.
Excellent planning and organisation skills with a flexible approach to work.
Ability to work on own initiative.
Effective verbal reasoning and numeric skills.
Good keyboard skills to include MS Excel and ability to learn systems used within the business.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

Apply Now

Refine Your Search

operation associate jobs in cape town, wc

Administrator

Team Leader/Supervisor

Customer Success Associate

Customer Support & Operations Associate

Casino Host

Associate Consultant

Operations Manager (Contact Centre Manager)

Operations Manager (1044)

Operations Manager (824)

Assistant Operations Manager (702)

Guest Arrival Expert - Protea Hotel by Marriott Sea Point

Guest Experience Expert (Receptionist) I AC Hotel by Marriott Cape

Assistant Banqueting Manager

Electrical Engineering Technician (Production level): Engineering Services (Health Infrastructure), Ref No. DOI 62/2026

Guest Relations Agent - Cape Town Marriott Hotel Crystal Towers

Food and Beverage Service Expert (Room Service)

Executive Office Co-ordinator

Loss Prevention Supervisor - The Cape Town EDITION Hotel (Pre-opening)

Assistant Food & Beverage Manager- Protea Hotel Fire & Ice Cape Town

Senior Plumber

I want to receive the latest job alert for operation associate in cape town, wc

Related Searches

Explore jobs in more locations

Administrator – Transfer Agency – Investor Services

Job Seeker Tools

Employer Tools

Browse

Stay Connected