32 front desk manager Jobs and Work in cape town, wc

Optimize appointment scheduling to maximize the clinical hours of dentists and oral hygienists.
Oversee reception functions, ensuring high standards of patient customer service and rapid query resolution

Expanded details to follow

Manage stock control by tracking dental equipment, ordering clinical supplies, and handling vendor relations ie Milners Dental.
Coordinate facility maintenance, clinic security, and strict infection control/cleaning protocols.]

Financial Administration to check daily

Process medical aid claims and reconcile medical aid remittances

HLS to assist

Execute debt collection and manage outstanding patient balances professionally liase account dept
Administer petty cash, accounts payable/receivable, and prepare monthly performance reports.HLS to given copy
Handle cash-billing processes and direct financial discussions with patients regarding treatment plans. Staff Leadership & HR
Create duty rotas and manage shift rotations for dentists, dental assistants, and administrative staff.
Supervise and train front-desk and clinical support teams.
Manage staff performance, time-off requests, and resolve internal workplace disputes.
Assist with payroll inputs, commission structures, and onboarding new staff members.]

Compliance & Legal Standards

Enforce POPIA compliance (Protection of Personal Information Act) regarding the storage of patient medical history and personal details.
Maintain HPCSA guidelines (Health Professions Council of South Africa) across all operational procedures.Drs and OH need insurance Nurses need to be registered with HPCSA
Adhere to the OHS Act (Occupational Health and Safety Act) to guarantee a secure clinical work environment.

______________

Job Requirements & Qualifications

Experience: A minimum of 3 to 5 years of proven experience in dental or medical practice management within South Africa.
Education: A diploma or degree in Healthcare Administration, Practice Management, or Business Administration is highly preferred.]
Software Proficiency: Compulsory hands-on experience with specialized South African medical billing software (such as exact), alongside Xero accounting software and Microsoft Office.
Key Skills: Strong leadership abilities, assertiveness, high-pressure problem solving, and exceptional multi-lingual communication skills

Key Information Overview

Feature] Details

Typical Salary Range R20,000 to R35,000+ per month

Employment Type Full-time, on-site role

Primary Systems Used Exact , Xero, Microsoft Excel

Regulatory Frameworks POPIA, HPCSA, OHSA

Pay: R30 000,00 per month

Work Location: In person

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front desk manager jobs in cape town, wc

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