27 Customer service advisors call centre Jobs and Work in Cape Town, Wc

UK Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R7 526 a month
- Full-time
Inbound Customer Service Advisor
Ascensos —Gardens, Western Cape
- Full-time
Customer Service Representative
Foundever —Cape Town, Western Cape
Customer Service Advisor
Ascensos —Gardens, Western Cape
- Part-time
Utilities Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R7 545 a month
- Full-time
ZAF Customer Service Representative SE - Utilities / Collections
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Health Care Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R8 000 a month
- Full-time
Technical Customer Service Advisor
Ascensos —Gardens, Western Cape
- Full-time
Utilities - Customer Service Advisor
Sigma Connected Group —Cape Town, Western Cape 7800
- Full-time
UK German-Speaking Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R20 000 a month
- Full-time
UK Retention Advisor
Concentrix —Cape Town, Western Cape 8000
- R8 000 a month
- Full-time
German Customer Service Associate
Concentrix —Cape Town, Western Cape 8000
- R20 000 a month
- Full-time
Utilities Complaints Advisor
Sigma Connected Group —Cape Town, Western Cape 7800
- Full-time
Technical Support Agent
Keen —Cape Town, Western Cape
- R196 200 a year
- Full-time
Quick Apply
Prepayment Meters - Utilities Specialist
Sigma Connected Group —Cape Town, Western Cape 7800
- Full-time
Experienced Collections Advisor
Sigma Connected Group —Cape Town, Western Cape 7800
- Full-time
2nd Line IT Support Engineer
Babble Cloud —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Operations Supervisor (976 977 978)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Support Engineer L2
Babble Cloud —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply

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Based on your search for customer service advisors call centre

Inbound Customer Service Advisor
Ascensos —Gardens, Western Cape
Taking inbound calls via customer service interface, sometimes making outbound calls as part of casework resolution. Booking appointments for metering issues.
UK Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
Working to a high degree of accuracy and speed. Outstanding administrative skills that cover planning, organizing and time management skills.
R7 526 a month

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UK Customer Service Advisor

Concentrix -
Cape Town, Western Cape 8000

Apply Now

Job Details

Full-time
R7 526 a month

Full Job Description

Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of R7526

You’ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you’ll become part of a community of like-minded individuals that become friends for life.

This Customer Support Advisor role at Concentrix is a great match if you:

Minimum of Grade 12 / Matric (Essential)
6 months local or international Call Centre experience or 12 months retail experience (Essential)
Clear Criminal Record (Essential)
Minimum B2 (English Language level, Email Writing and Computer Literacy) (Essential)

What is in it for you?
In this role, we offer benefits that help you support your unique lifestyle:

Base Salary of R7526
Medical aid for main member / medical insurance for employee and two dependents
Pension Fund
Subsidized transport
Fantastic Employee Assistance Programme (EAP)
Group life cover
Access to financial well-being sessions, will writing sessions and stress management sessions
Team building and upskill training opportunities
Interactive and inclusive company culture

What you will do in this role

As the first point of contact, you will be responsible for consistently providing an excellent customer experience and offering proactive solutions to support customers with their online shopping enquiries.

ACCOUNTABILITIES C DELIVERABLES

Providing excellent customer experiences at all times
Verify and update customer information
Proactively offer solutions to any issues or concerns that customers might face
Outstanding administrative skills that cover planning, organizing and time management skills
Ownership of the customer experience and follow-through
Working to a high degree of accuracy and speed

Verbal Communication:
- Hearing objections and processing the deeper meanings
- Acknowledging the feelings of others and reacting appropriately - Remaining calm during stressful situations
- Explaining steps and processes that others can easily understand

Productivity and quality
To be able to identify when to escalate customer queries and complaints timeously
Be able to pass all training modules during new hire and ongoing campaign training

Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their “employer of choice.” Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!

With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other’s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.

Eligibility to work
In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company’s EE Plan.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Apply Now

Refine Your Search

customer service advisors call centre jobs in cape town, wc

UK Customer Service Advisor

Inbound Customer Service Advisor

Customer Service Representative

Customer Service Advisor

Utilities Customer Service Advisor

ZAF Customer Service Representative SE - Utilities / Collections

Health Care Customer Service Advisor

Technical Customer Service Advisor

Utilities - Customer Service Advisor

UK German-Speaking Customer Service Advisor

UK Retention Advisor

German Customer Service Associate

Utilities Complaints Advisor

Technical Support Agent

Prepayment Meters - Utilities Specialist

Experienced Collections Advisor

2nd Line IT Support Engineer

Operations Supervisor (976 977 978)

Support Engineer L2

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