41 Call center Jobs and Work in Bryanston Gauteng

Debt Collections Call Center Agent
Balance Due Credit Solutions —Roodepoort, Gauteng
- R6 000 a month
- Full-time
Quick Apply
13h
Life Insurance Agent for Discovery life
Blue Mercury Financial Services —Sandton, Gauteng
- From R11 000 a month
- Full-time
Quick Apply
17h
Call Center Manager
Afrirent (Pty) Ltd —Centurion, Gauteng
- From R60 000 a month
- Full-time
Quick Apply
Call Centre Agent
Planet Fitness South Africa —Johannesburg, Gauteng 2196
- Full-time
Quick Apply
2d
Call Center Agent - Inbound - Centurion, South Africa
WNS Global Services —Centurion, Gauteng
- Full-time
Quick Apply
Contact Center Manager
VirtuHire —Johannesburg, Gauteng
Quick Apply
Outbound Customer Service Retention Agent Level 2
Fidelity Services Group —Midrand, Gauteng
6d
Outbound Debt Collections Team Manager
Shapiro Shaik Defries and Associates —Randburg, Gauteng
- From R12 000 a month
- Full-time
Quick Apply
13d
Onsite CRM - Sasolmed - Sasolburg
Discovery Ltd. —Sandton, Gauteng
Temporary Outbound Debt Collections Team Manager
Shapiro Shaik Defries and Associates —Randburg, Gauteng
- From R12 000 a month
- Temporary
Quick Apply
13d
Digital Patient Engagement Coordinator
Hire Hangar —Johannesburg, Gauteng
- Part-time
- Remote
Quick Apply
SALES AGENT
Smollan —Johannesburg, Gauteng
- Part-time
Outbound Team Manager
shapiro shaik defries and associates —Cresta, Gauteng
- From R10 000 a month
- Full-time
Quick Apply
Service Controller
Daisy Business Solutions —Sandton, Gauteng
- Full-time
Call Centre Technology Support Engineer
Reflex Solutions (Pty) Ltd —Johannesburg, Gauteng 2196
- Full-time
Quick Apply
Virtual Recruiting Onboarding Coordinator Remote
Whole Hearted Home Care —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
2d
IT Technician
ibridge contact solutions —Randburg, Gauteng
- Full-time
Quick Apply
DC - Insure (Short Term ) Team Leader Telesales - 1DP Sandton
Discovery Ltd. —Sandton, Gauteng
3d
Client Service Consultant (JHB) -Pipeline JG10
Sanlam —Johannesburg, Gauteng
JHB - DC Insure (Short Term)Telesales Consultant - 1DP Sandton
Discovery Ltd. —Sandton, Gauteng

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Debt Collections Call Center Agent

Balance Due Credit Solutions -
Roodepoort, Gauteng

Quick Apply

Job Details

Permanent | Full-time
R6 000 a month
13 hours ago

Full Job Description

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible for managing a substantial volume of inbound and outbound calls, demonstrating a commitment to fostering positive interactions with each client. Your ability to empathetically listen to clients, comprehend their concerns, and deliver accurate and prompt solutions will be paramount.

To excel in this role, you must possess a customer-centric approach, attention to detail, and a strong sense of efficiency. Politeness, reliability, comprehensive knowledge, and adaptability are also key attributes that we are seeking.

Debt Collections Call Center Agent Responsibilities:
- Initiating or receiving calls from clients to understand their specific requirements, concerns, or any issues related to debt collection procedures.
- Adhering to set monthly collections targets as per contract
- Providing timely and precise responses to callers, outlining potential resolutions, and ensuring that clients feel valued and supported.
- Employing active listening techniques to comprehend client queries, confirming or clarifying information, and effectively managing tense situations when necessary.
- Cultivating enduring relationships with clients and other call center team members, fostering an environment of trust and dependability.
- Effectively utilizing various software, databases, scripts, and tools as per the requirements of the job.
- Striving to meet or exceed call center metrics while consistently delivering excellent customer service.
- Identifying opportunities for recommending appropriate products or services that align with client needs.
- Participating in training sessions and other developmental opportunities to enhance knowledge of company policies and procedures.
- Adhering to all established company policies and procedures.

Debt Collections Call Center Agent Requirements:
- High school diploma or equivalent. Additional education or experience may be advantageous.
- Exceptional customer service skills, with a strong emphasis on active listening and excellent verbal and written communication abilities. A professional phone demeanor is essential.
- A comprehensive understanding of company products, services, and debt collection policies.
- Proficiency in using computers, particularly with CRM software, and possessing strong typing skills.
- Ability to ask pertinent questions and adeptly manage challenging situations.
- Strong negotiation skills.
- Demonstrated proficiency in time management and decision-making skills.
- Adaptability and a strong sense of accountability are critical for success in this role.
- Fluency in multiple languages may be considered an asset.

Job Types: Full-time, Permanent

Pay: R6 000,00 per month

Application Question(s):

How many years' debt collections experience do you have?

Education:

High School (matric) (Required)

Experience:

Call Centre: 1 year (Required)

Location:

Roodepoort, Gauteng (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in bryanston gauteng

Debt Collections Call Center Agent

Life Insurance Agent for Discovery life

Call Center Manager

Call Centre Agent

Call Center Agent - Inbound - Centurion, South Africa

Contact Center Manager

Outbound Customer Service Retention Agent Level 2

Outbound Debt Collections Team Manager

Onsite CRM - Sasolmed - Sasolburg

Temporary Outbound Debt Collections Team Manager

Digital Patient Engagement Coordinator

SALES AGENT

Outbound Team Manager

Service Controller

Call Centre Technology Support Engineer

Virtual Recruiting Onboarding Coordinator Remote

IT Technician

DC - Insure (Short Term ) Team Leader Telesales - 1DP Sandton

Client Service Consultant (JHB) -Pipeline JG10

JHB - DC Insure (Short Term)Telesales Consultant - 1DP Sandton

I want to receive the latest job alert for call center in bryanston gauteng

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