12 Courier Jobs and Work in Brackenfell Western Cape 7560

Orders Clerk
Deluxe Coffeeworks —Paardeneiland, Western Cape 7405
- R8 000 - R10 000 a month
Quick Apply
Chocolate Advisor Flexi Permanent 180 Hours (Tygervalley Boutique)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 7530
2d
Junior Operations Assistant
Sky Freight —Woodstock, Western Cape
Quick Apply
3d
Third Key Holder (Tygervalley Boutique)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 7530
4d
Receptionist/Admin
LDR Engines & Gearboxes (Pty) Ltd —Killarney Gardens, Western Cape
- R8 500 - R10 500 a month
Quick Apply
4d
Logistics & Operations Assistant
ESCAVOX SOUTH AFRICA —Tygervalley, Western Cape
- R8 000 - R12 000 a month
- Internship
Quick Apply
4d
Facilities Administrator
AFMS Group —Northern Suburbs, Western Cape
8d
Storeman
CGR Agencies —Paardeneiland, Western Cape
- Full-time
Quick Apply
10d
Front Desk Administrator
AFMS Group —Northern Suburbs, Western Cape
Asisstant Manager
Telkom Express Feathercom —Mitchells Plain, Western Cape
- R7 500 - R8 500 a month
- Full-time
Quick Apply
HR Intern
Sable International —Cape Town, Western Cape 7708
- Full-time
Quick Apply
Chocolate Advisor Flexi Permanent 180 Hours (V& A Waterfront Boutique)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 8002

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Orders Clerk

Deluxe Coffeeworks
Paardeneiland, Western Cape 7405

Quick Apply

Job Details

Permanent
R8 000 - R10 000 a month

Full Job Description

Orders Clerk

Department

Sales & Operations

Reporting To

Operations Manager / Sales Manager

Position Summary

The Orders Clerk is responsible for the accurate processing, coordination, and administration of customer orders for the coffee roasting business. This role serves as a key link between customers, production, warehousing, logistics, and sales teams to ensure that orders are captured correctly, roasted, packed, invoiced, and delivered on time. The Orders Clerk plays an important role in maintaining excellent customer service while supporting efficient operational workflows.

Key Responsibilities

Order Management

Receive and process customer orders via email, telephone, online platforms, and sales representatives.
Capture and maintain accurate customer order information in company systems.
Verify product availability, pricing, delivery requirements, and customer details.
Confirm orders with customers and communicate expected delivery schedules.
Amend and update orders as required.

Inventory and Stock Coordination

Liaise with warehouse and production teams regarding stock availability.
Assist in identifying potential stock shortages and supply issues.
Support stock count activities and inventory accuracy initiatives.

Logistics and Dispatch Support

Coordinate deliveries with drivers, courier companies, and customers.
Prepare dispatch documentation, delivery notes, and customer invoices where required.
Track deliveries and resolve delivery-related queries.
Ensure customer orders are dispatched accurately and on schedule.

Customer Service

Serve as a primary point of contact for customer order enquiries.
Provide updates regarding order status, deliveries, and product availability.
Handle customer concerns professionally and escalate issues when necessary.
Build and maintain positive customer relationships.

Administration

Maintain accurate customer records and order histories.
Ensure all order documentation is properly filed and accessible.
Generate reports on order volumes, customer activity, and delivery performance.
Assist with general administrative duties within the sales and operations departments.

Invoicing and Documentation

Assist in generating invoices and credit notes.
Verify order details against invoices before dispatch.
Support the finance team with order-related documentation and queries.
Ensure all paperwork is completed accurately and timeously.

Qualifications and Experience

Essential

Grade 12 (Matric) or equivalent.
1–3 years of experience in order processing, sales administration, customer service, or logistics administration.
Strong computer literacy, including Microsoft Excel, Outlook, and Word.
Excellent administrative and organisational skills.

Advantageous

Experience in the coffee, food manufacturing, FMCG, wholesale, or distribution sectors.
Experience using inventory management, ERP, accounting, or order management systems.
Understanding of production planning and logistics processes.

Key Competencies

Excellent attention to detail and accuracy.
Strong organizational and multitasking skills.
Effective verbal and written communication skills.
Customer-focused approach.
Ability to work under pressure and meet deadlines.
Problem-solving and decision-making abilities.
Strong teamwork and collaboration skills.
Professional and proactive attitude.

Key Performance Indicators (KPIs)

Accuracy of order capture and processing.
On-time order fulfillment and dispatch.
Customer satisfaction and responsiveness.
Reduction of order errors and delivery discrepancies.
Timely communication of production and delivery updates.
Maintenance of accurate customer and order records.
Efficient coordination between sales, production, and logistics teams.

Working Relationships

The Orders Clerk works closely with:

Customers
Sales Representatives
Roastery Production Team
Warehouse and Dispatch Staff
Drivers and Courier Partners
Finance Department
Operations Management

Purpose of the Role

To ensure customer orders are processed accurately, fulfilled efficiently, and delivered on time while supporting smooth communication and coordination between customers, production, warehouse, and logistics functions within the coffee roasting business.

Pay: R8 000,00 - R10 000,00 per month

Work Location: In person

Quick Apply

Refine Your Search

courier jobs in brackenfell western cape 7560

Orders Clerk

Chocolate Advisor Flexi Permanent 180 Hours (Tygervalley Boutique)

Junior Operations Assistant

Third Key Holder (Tygervalley Boutique)

Receptionist/Admin

Logistics & Operations Assistant

Facilities Administrator

Storeman

Front Desk Administrator

Asisstant Manager

HR Intern

Chocolate Advisor Flexi Permanent 180 Hours (V& A Waterfront Boutique)

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