Debtors Controller / Accounts Administrator
Company: RHC (Pty) Ltd
Location: Table View, Cape Town
Working Hours: Monday to Friday, 08:00 – 17:00
Position Type: Full-time / Month-to-month contract, with performance review
Salary: Negotiable depending on experience
About the Company
RHC (Pty) Ltd is a busy service-based company operating in the chimney, fireplace, maintenance and related service industry. We are looking for a strong, reliable and organised Debtors Controller / Accounts Administrator to take control of our debtors book, follow up on outstanding accounts, and keep our accounts administration accurate and up to date.
This position requires someone who is firm, consistent, detail-driven and able to work under pressure. The successful candidate must be able to show real movement on outstanding accounts and take ownership of the debtors process from start to finish.
Main Purpose of the Role
The main purpose of this position is to manage the company’s debtors, reduce the age analysis, follow up on outstanding payments, send statements and invoices, and maintain proper records of all collection activity.
This person will be responsible for ensuring that customers are contacted regularly and that accurate notes are kept on every account.
Key Duties and Responsibilities
The successful applicant will be responsible for:
- Managing and reducing the company’s age analysis.
- Following up daily with customers who have outstanding accounts.
- Phoning, emailing and WhatsApping customers regarding overdue payments.
- Sending invoices, statements and payment reminders.
- Keeping clear notes of all communication with customers.
- Updating customer accounts with current notes and payment arrangements.
- Escalating problem accounts to management.
- Allocating or assisting with payment follow-ups where required.
- Working with QuickBooks and other company systems.
- Assisting with general accounts administration.
- Reporting daily on debtors activity and progress.
- Ensuring that all work is accurate, organised and completed on time.
- Helping management bring overdue accounts under control.
Performance Expectations
This is a results-driven position. The successful applicant must be able to show consistent progress on reducing outstanding debt.
The company expects:
- Daily follow-up on overdue accounts.
- Clear notes on every customer contacted.
- Regular movement on the age analysis.
- Payment arrangements to be followed up properly.
- No outstanding account to be ignored.
- Daily reporting to management.
- A strong work pace and ability to meet collection targets.
The position will be reviewed based on performance, accuracy, work pace and results achieved in reducing the debtors book.
Requirements
Applicants must have:
- Previous experience as a Debtors Controller, Accounts Administrator, Credit Controller or similar role.
- Experience with debt collection and customer follow-ups.
- Strong telephone manner.
- Ability to be firm but professional with customers.
- Good admin and computer skills.
- Attention to detail.
- Ability to work independently.
- Ability to work under pressure.
- Good written and spoken English.
- Experience with QuickBooks will be an advantage.
- Experience in a service-based company will be an advantage.
- Must be reliable, punctual and honest.
- Must be able to work from our office in Table View.
Ideal Candidate
The ideal person for this role is someone who is:
- Persistent and not afraid to follow up.
- Organised and accurate.
- Able to deal with difficult customers professionally.
- Able to work quickly without constant supervision.
- Serious about reducing outstanding accounts.
- Able to give management clear feedback.
- Trustworthy with company and customer information.
Important Notes
This is not a passive admin role. We need someone who can actively chase outstanding payments and bring results.
The successful candidate will be expected to take ownership of the debtors book and show clear progress from the start.
How to Apply
Please send your CV with a short cover letter explaining your debtors, accounts or credit control experience.
Only applicants with relevant experience will be considered.
Pay: R11 500,00 - R15 500,00 per month
Education:
Experience:
- debtors: 6 years (Required)
Language:
- English and afrikaans (Required)
Work Location: In person
