Job Description
Who we are
Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients.
We do this by creating environments where people can thrive.
This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings.
Why choose us
Our Vision is to be Africa's leading trusted provider of fully integrated, self‑performing property related solutions and services, driven by quality, excellence and forward thinking.
Our Story: Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally. We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes—underpinned by an ISO 9001 quality system—to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.
Why Join Us
At Excellerate Services, you will be part of a dynamic and forward-thinking organization committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients.
About the role
The Senior Payroll Administrator will support the National Payroll Manager in the accurate, timely, and compliant execution of payroll across multiple entities.
This role is responsible for high-volume payroll processing, data validation, reconciliations, audits, and statutory compliance. The incumbent plays a key role in ensuring payroll integrity, system accuracy, and adherence to internal controls and regulatory requirements.
What you will bring
Qualifications
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Diploma or Certificate in Payroll Administration, Accounting, or related field
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Payroll certification advantageous
Experience, Knowledge & Skills
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Minimum 3 years’ payroll experience in a multi-entity or high-volume environment
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Strong knowledge of SARS regulations, EMP201, EMP501, UIF, tax directives, and statutory deductions
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Experience using payroll systems (e.g., Sage VIP, Profit, or similar)
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Advanced MS Excel proficiency
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Strong understanding of payroll structures, earnings, and deduction rules
Inherent requirements for the position (non-negotiable)
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Proven high-volume payroll processing experience
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Strong compliance and internal control orientation
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Ability to manage confidential and sensitive payroll data
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Experience with statutory reporting and reconciliations
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Ability to work accurately under pressure and meet strict deadlines
Additional demonstrable requirements:
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Experience in payroll auditing and variance analysis
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Exposure to payroll onboarding validation and employee data integrity checks
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Experience supporting payroll system maintenance and configuration updates
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Strong stakeholder engagement across HR, Finance, and Operations
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Ability to support and guide junior payroll administrators (advantageous)
What you will be doing
Payroll Processing & Input Management
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Compile, verify, and process payroll inputs including earnings, deductions, overtime, commissions, and allowances
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Process bulk uploads such as incentives, bonuses, fuel reimbursements, and deductions
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Reconcile payroll inputs against approved supporting documentation
Employee Data & Onboarding Audits
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Verify new employee documentation for completeness and accuracy
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Validate banking details, tax numbers, and benefit selections
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Assist with salary loading and amendments in line with approved documentation
Compliance & Internal Controls
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Assist with SARS eFiling submissions and tax directive processing
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Ensure compliance with statutory requirements and internal payroll policies
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Identify, investigate, and escalate payroll discrepancies
Reporting & Reconciliation Support
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Assist with monthly payroll variance reporting
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Support EMP201, UIF, and benefit fund reconciliations and submissions
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Prepare supporting documentation for audits and internal reviews
Payroll System Support & Maintenance
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Support maintenance of payroll rules for earnings and deductions
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Assist with system updates relating to salary changes, policies, and configurations
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Validate payroll outputs and imported data integrity
Employee & Stakeholder Support
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Respond to payroll-related queries (IRP5, payslips, leave balances, etc.)
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Liaise with HR, Finance, and Operations to ensure accurate payroll reporting
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Provide support and guidance to junior payroll administrators
As per Excellerate Services Recruitment and Selection Policy: All equity procedures will apply as the Company is committed to promoting internally. The Company reserves the right to seek external candidates should no suitable applications be received.
Excellerate Services is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.
Important Note: All interested candidates must submit their applications via HR Simplify. If you are not contacted as a shortlisted candidate within 2 weeks of the closing date, please consider your application unsuccessful.