28 Jobs and Work in Durban Zn

Contact Centre Agent
Shoreability —Umhlanga, KwaZulu-Natal
- R16 000 - R18 000 a month
- Temporary
Quick Apply
5d
Data Entry Assistant
Talent Sam —Durban, KwaZulu-Natal
- Temporary
- Remote
Quick Apply
Despatch Assistant
Swiss Build —Durban, KwaZulu-Natal 4091
- R8 000 - R9 000 a month
- Temporary
Quick Apply
Assistant Driver Glen Anil Durban
G.FOX COMPANY / BIDVEST —Durban, KwaZulu-Natal 4051
- Temporary
Quick Apply
8h
Domestic Worker
Minecool Autolec —Westville, KwaZulu-Natal
- R250 - R300 a day
- Temporary
Quick Apply
4d
Ward Clerk - City Hospital Temporary Position
Joint Medical Holdings —Durban, KwaZulu-Natal
- Temporary
Quick Apply
5d
Code 10 Driver with 5yrs+ experience
Limcogroup —Rossburgh, KwaZulu-Natal
- R33,33 - R42,22 an hour
- Temporary
Quick Apply
14d
Armed Escort
DRAGON PROTECTION SERVICES —Durban, KwaZulu-Natal
- R37 - R39 an hour
- Temporary
Quick Apply
10d
Data Engineer
Skye Business Solutions —Durban, KwaZulu-Natal
- R95 000 a month
- Temporary
Quick Apply
4h
Driver sweeper with own vehicle
Roadtrip —Durban, KwaZulu-Natal 4004
- R255 - R280 a day
- Temporary
Quick Apply
7d
Call Centre Team Leader
Yoda Labour hire —Umhlanga, KwaZulu-Natal
- R7 500 a month
- Temporary
Quick Apply
10d
Finance Administrator
Transglobal Cargo —Umhlanga, KwaZulu-Natal
- Temporary
Quick Apply
10d
Server Engineer
African Arete —Durban, KwaZulu-Natal
- Temporary
Quick Apply
2d
Property Sales Consultant
Rainmaker Marketing —Umdloti, KwaZulu-Natal
- Temporary
JUNIOR ESTIMATOR / BUYER
DB Print —Pinetown, KwaZulu-Natal
- Temporary
Quick Apply
IT Support L1 Desktop Onsite
CXAi Pty Ltd —Durban, KwaZulu-Natal 4001
- Temporary
Quick Apply
9d
Lead Generation / Sales Agent - SA Vehicle / Medical Insurance
Orynex BPO —Durban North, KwaZulu-Natal
- R4 000 - R5 000 a month
- Temporary
Quick Apply
9d
Outbound Telesales Agent
Jam Network Solutions —Mount Edgecombe, KwaZulu-Natal
- From R5 000 a month
- Temporary
Quick Apply
Phlebotomist or Nursing assistant
GroveMed Health —Phoenix, KwaZulu-Natal
- Temporary
Quick Apply
12d
ENROLLED NURSE – SURGICAL WARD
JOINT MEDICAL HOLDINGS - ASCOT PARK HOSPITAL —Durban, KwaZulu-Natal
- Temporary
Quick Apply
4h

I want to receive the latest job alert for jobs in durban zn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Jobs jobs near durban zn

Data Engineer jobs in Durban, KwaZulu-Natal

Server Engineer jobs in Durban, KwaZulu-Natal

Sales Representative jobs in Durban North, KwaZulu-Natal

IT Support jobs in Durban, KwaZulu-Natal 4001

Financial Administrator jobs in Umhlanga, KwaZulu-Natal

Call Center Representative jobs in Umhlanga, KwaZulu-Natal

Data Entry Clerk jobs in Durban, KwaZulu-Natal

Data Engineer jobs in West Beach, Western Cape

Data Engineer jobs in Home Based

Data Engineer jobs in Crown Mines, Gauteng

Data Engineer jobs in Johannesburg, Gauteng

Medical Orthotist Prosthetist,pretoria jobs in Gauteng

Medical Aid jobs in Durban, Kwazulu Natal

Registered Nurse jobs in Johannesburg, Gauteng

Junior Legal jobs in Gauteng

Junior Buyer jobs in Blackheath, Western Cape

Junior Buyer jobs in Johannesburg, Gauteng

Junior Buyer jobs in Durban, Kwazulu Natal

Junior Analyst jobs in Johannesburg, Gauteng

Junior Marketing jobs in Johannesburg, Gauteng

Contact Centre Agent

Shoreability
Umhlanga, KwaZulu-Natal

Quick Apply

Job Details

Temporary
R16 000 - R18 000 a month
5 days ago

Full Job Description

Contact Centre Agent – Fixed Term Maternity Cover

We are looking for a professional and customer-focused Contact Centre Agent to join our Contact Centre team on a fixed-term maternity cover contract.

The successful candidate will be responsible for delivering excellent customer service and sales support to customers within the healthcare and dental sector. This will include handling customer enquiries across various platforms, processing orders accurately, resolving complaints, logging customer interactions on CRM, and supporting sales opportunities through upselling, cross-selling, and lead generation.

This role would suit someone who is organised, confident when dealing with customers, able to work well under pressure, and comfortable working in a regulated customer service environment where accuracy, data protection, and compliance are important.

Key Responsibilities:

Provide high-quality customer service across telephone, email, and other communication platforms.

Handle customer enquiries, complaints, and escalations in a professional and timely manner.

Process customer orders accurately in line with company procedures, including requirements relating to customer data protection and medicine-related orders where applicable.

Record and update all customer interactions on CRM.

Support sales activity by identifying upselling and cross-selling opportunities.

Work closely with field sales representatives and internal teams across the business.

Work towards departmental KPIs relating to productivity, response times, quality, and customer service.

Support back-office administrative tasks when required.

Develop product and system knowledge through training and daily use.

Follow company policies and procedures, including health and safety, quality, data protection, and relevant regulatory requirements.

Requirements:

Previous experience in a customer service, contact centre, sales support, or order processing role.

Experience within the dental, healthcare, pharmaceutical, or regulated product environment would be beneficial.

Strong communication and interpersonal skills.

Excellent organisation, time management, and multitasking ability.

Good attention to detail and accuracy.

Professional and polite telephone manner.

Ability to work independently and as part of a team.

Experience using CRM systems would be advantageous.

Good working knowledge of Microsoft Word, Excel, and Outlook.

Contract Type: Fixed Term Contract – Maternity Cover
Location: Umhlanga Ridge
Department: Contact Centre

Pay: R16 000,00 - R18 000,00 per month

Application Question(s):

Are you comfortable with this being a fixed-term maternity cover contract?
Are you able to reliably commute to Umhlanga for this role?
Are you comfortable working UK business hours?
Have you worked in a customer service, contact centre, sales support, or order processing role?
Have you handled customer enquiries, complaints, or escalations by telephone and email?
Do you have experience processing customer orders accurately on a system?
Are you confident using Microsoft Outlook, Word, and Excel?
Are you comfortable with upselling, cross-selling, and identifying sales opportunities?
Have you worked across multiple systems at the same time, for example CRM, order processing systems, email, Excel, or internal databases?
Please briefly describe the systems you have used and how you managed working across them accurately.

Work Location: In person

Quick Apply

Refine Your Search

jobs in durban zn

Contact Centre Agent

Data Entry Assistant

Despatch Assistant

Assistant Driver Glen Anil Durban

Domestic Worker

Ward Clerk - City Hospital Temporary Position

Code 10 Driver with 5yrs+ experience

Armed Escort

Data Engineer

Driver sweeper with own vehicle

Call Centre Team Leader

Finance Administrator

Server Engineer

Property Sales Consultant

JUNIOR ESTIMATOR / BUYER

IT Support L1 Desktop Onsite

Lead Generation / Sales Agent - SA Vehicle / Medical Insurance

Outbound Telesales Agent

Phlebotomist or Nursing assistant

ENROLLED NURSE – SURGICAL WARD

I want to receive the latest job alert for jobs in durban zn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected