Job Title: Specialist: Technical Training
Company: Komatsu South Africa
Business Unit: South Africa
Division: Head Office
Department: Technical Tr
Location: H.O. Training
Reference Number: 8303
Grading: C5
EE Position
Introduction
We are seeking a highly skilled Specialist: Technical Training to deliver advanced, outcomes-driven technical training within the mining and construction environment. This role is responsible for executing specialised training activities, ensuring effective knowledge transfer, and supporting customer operations through high-quality training initiatives across Komatsu equipment and systems
Minimum Requirements
Qualifications
- Qualified Millwright (Trade Tested) – Essential
- 3-year Technical Degree or Diploma (Electrical or Mechanical) advantageous
Experience
- Minimum 6 years’ relevant experience
- Extensive experience on Electric Drive Trucks (EDT) and Hydraulic Shovels – Essential
- Proven hands-on experience on heavy mining equipment – Essential
- Strong understanding of SHE standards and practices
Technical Capability
- Strong diagnostic, fault-finding, and troubleshooting capability – Critical requirement
- Ability to analyse complex technical issues and translate into practical training solutions
- Solid understanding of maintenance and repair practices for heavy equipment
Additional Requirements
- Valid driver’s license
- Willingness to travel extensively (local and cross-border)
- Ability to work in mining environments (above ground)
- Good physical fitness for hands-on training activities
Job Responsibilities
Technical Training Delivery
- Conduct high-quality, outcomes-based technical training for customers
- Deliver training in:
- Product knowledge
- Electrical systems
- Auto-electrical systems
- Mechanical systems
- Travel to customer sites (local and cross-border) to assess and develop skills
- Demonstrate best practice maintenance
- Assess artisan and technician competency and identify development needs
- Promote effective and efficient use of Komatsu equipment
Training Planning & Development
- Develop and implement structured training plans for roll-out
- Integrate ad hoc training requirements based on customer or business needs
- Continuously update training materials, manuals, and learning aids
- Ensure alignment with Komatsu OEM standards and service requirements
- Identify gaps and develop additional training content where required
Training Materials & Resources
- Maintain training materials, manuals, tools, and equipment
- Ensure all resources are accurate, up to date, and in good working order
- Manage stock, ordering, storage, and replacement of training materials
- Ensure compliance with SHE requirements for all training tools and environments
Training Records & Reporting
- Maintain accurate training records and documentation
- Complete post-training reports and customer feedback documentation
- Track and report on training outcomes and improvement opportunities
- Provide feedback on machine performance, risks, and customer compliance
- Highlight potential sales or service opportunities identified during training
Safety, Health & Environment (SHE)
- Adhere to and enforce SHE policies and procedures
- Incorporate safety into all training and operational activities
- Conduct safety awareness and ensure correct use of PPE
- Report hazards, incidents, and non-compliance
- Participate in safety campaigns and continuous improvement initiatives
Key Competencies & Attributes
Customer-Focused
- Strong communicator across all levels
- Relationship builder with a customer-centric mindset
- Persuasive, insightful, and solution-oriented
High Integrity & Professionalism
- Honest, reliable, and ethical
- Delivers on commitments and maintains high standards
- Works independently with minimal supervision
Personal Effectiveness
- Results-driven yet values-focused
- Resilient and able to handle feedback constructively
- Proactive, organised, and detail-oriented
- Strong collaboration and follow-through capability
In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.
Candidates will be expected to pass a relevant medical examination, and agree to verification checks
Only online applications will be considered
It is the responsibility of the employee to inform their line manager about their application for another position
Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.
Work Location: In person