1 it support technician johannesburg Jobs and Work in west rand, gauteng

IT Support Technician- Johannesburg
BCE FoodService Equipment —Roodepoort, Gauteng
7d

Check out these similar jobs

Based on your search for it support technician johannesburg jobs.

IT Support Technician- Johannesburg
BCE FoodService Equipment —Roodepoort, Gauteng
Provide first- and second-line end-user support across the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and the Office desktop…
7d
Service Technician (Mechanical)
KRONES Southern Africa —Johannesburg, Gauteng
Must have a minimum of 5 years experience in a Service Technician role in the beverage industry. Ability to communicate and interact with the client,…

I want to receive the latest job alert for it support technician johannesburg in west rand, gauteng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support technician johannesburg jobs near west rand, gauteng

IT Support jobs in Roodepoort, Gauteng

It Support jobs in Randburg, Gauteng

It Support jobs in Berea, Kwazulu Natal

It jobs in Century City, Western Cape

It jobs in Durbanville, Western Cape

It Technical Support jobs in Randburg, Gauteng

It Support jobs in Free State

It Support jobs in Benoni, Gauteng 1501

IT Support Technician- Johannesburg

BCE FoodService Equipment -
Roodepoort, Gauteng

Apply Now

Job Details

Permanent
7 days ago

Full Job Description

A vacancy currently exists for the position of IT Support Technician.

Key duties and responsibilities include (but are not limited to):

Manage, prioritise, and resolve tickets logged on the IT helpdesk within agreed response times.
Provide first- and second-line end-user support across the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and the Office desktop suite (account-level support such as mailbox issues, licence assignments, sign-in problems, MFA resets, and shared mailbox/distribution group changes — excluding tenant-level or infrastructure administration).
Diagnose and resolve end-user software issues across Windows OS, Microsoft 365 applications, ERP, and other business applications.
Diagnose and resolve hardware issues on desktops, laptops, printers, mobile devices (iOS and Android), mobile scanners, and peripheral network equipment at the user level.
Provide end-user support on SAP Business One, escalating application-level issues to the relevant specialists where required.
Liaise with software vendors and external service providers to log, follow up on, and drive faults through to resolution on behalf of the business.
Perform routine preventative maintenance on PCs, printers, and other end-user equipment.
Manage printer consumables stock, obtain quotes, and place orders to ensure continuous availability.
Administer user accounts and access at the end-user support level in Active Directory and Microsoft 365/ Entra ID, including locking and unlocking accounts, password resets, group membership changes, and licence assignment.
Work closely with HR to execute the Joiner / Mover / Leaver (JML) process, ensuring timely onboarding, role changes, and offboarding of users.
Be available for after-hours remote support when business needs require it.
Escalate issues that fall outside the scope of end-user support, or that cannot be resolved within reasonable timeframes, to the IT Manager

Education, Experience and Key Competencies

Grade 12
Relevant IT qualification (e.g. A+, N+, MCSE/MCP, or a recognised IT diploma)
2–3 years' experience in an IT support, helpdesk, or desktop support role.
Demonstrable experience supporting end users in a Microsoft 365 environment.
Exposure to supporting business applications such as an ERP system (SAP Business One experience is advantageous).
Solid working knowledge of Windows 10 / 11 and the Microsoft 365 application suite (Outlook, Teams, OneDrive, SharePoint, Word, Excel).
Practical understanding of Active Directory and Microsoft 365 / Entra ID at the user administration level (account management, group membership, licence assignment, password and MFA resets).
Ability to diagnose and resolve hardware faults on desktops, laptops, printers, mobile devices (iOS and Android), and mobile scanners.
Basic understanding of networking concepts (IP addressing, Wi-Fi, LAN connectivity, printer and device connorietned ectivity) sufficient to troubleshoot end-user issues.
Methodical, patient, and detail-approach to troubleshooting.
Comfortable logging and managing faults with external service providers and software vendors.
Strong customer service orientation with clear, professional communication.
Able to prioritise and manage multiple tickets without losing track of follow-ups.
Willing to be available for after-hours remote support when required.
Team player

Apply Now

Refine Your Search

it support technician johannesburg jobs in west rand, gauteng

IT Support Technician- Johannesburg

Check out these similar jobs

I want to receive the latest job alert for it support technician johannesburg in west rand, gauteng

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected