3 crm administrator Jobs and Work in eastern cape

CRM Administrator
Daisy Business Solutions —Eastern Cape
- Full-time
Payroll Administrator
Talent Sam —Port Elizabeth, Eastern Cape
- Full-time
- Remote
Quick Apply
Administration Assistant
Talent Sam —Port Elizabeth, Eastern Cape
- Full-time
- Remote
Quick Apply

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CRM Administrator

Daisy Business Solutions -
Eastern Cape

Apply Now

Job Details

Full-time

Full Job Description

Job Description

We are currently seeking a skilled and motivated CRM Administrator to join our dynamic team. As a CRM Administrator, you will be responsible for managing and maintaining the customer relationship management (CRM) system. The successful candidate will be responsible for ensuring the smooth operation and optimal utilization of the CRM system, as well as supporting end-users. The CRM is in its developing stages and the successful candidate will be required to work within a team to constantly grow and improve the CRM system.

Key Responsibilities:

CRM System Management: Oversee the day-to-day operation of the CRM system, including user management, security settings, and data integrity.
Collaborate with cross-functional teams to identify, analyze, and address CRM system issues.
Reporting and Analytics: Create and maintain CRM reports to provide meaningful insights to sales, marketing, and customer service teams. Identify trends, track key performance indicators (KPIs), and generate actionable reports to support data-driven decision-making.
Data Management: Monitor and improve data quality within the CRM system by conducting regular data audits and implementing data cleansing processes.
Training and User Support: Develop and deliver CRM training programs for end-users, including new employee onboarding and ongoing training sessions. Provide technical support and guidance to users, troubleshooting system-related issues, and assisting with user adoption.

Requirements

Must have Matric
Proven experience as a CRM Administrator or Data Analyst or in a similar roles
Solid knowledge and understanding of database structure and systems like SQL
Advanced proficiency in Microsoft Excel for data analysis and reporting purposes
Deep understanding and knowledge of CRM & ERP System (minimum 5 years’ experience required)
Proficiency in CRM system administration, including user management, data management, customization, and reporting.
Strong analytical and problem-solving skills
Attention to detail and organizational skills to ensure accurate data entry and system maintenance.
Outstanding communication and interpersonal skills to effectively collaborate with cross-functional teams and provide user support.

Advantageous Requirements

Bachelor's degree in a relevant field.
Experience working in a sales environment with rental and leasing knowledge.
Sage knowledge.
Understanding of procurement, financial and sales processes.

Personality traits

Must be goal orientated
Analytical
Problem Solver
Team leader

Apply Now

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