3 head of underwriting Jobs and Work in centurion gauteng

Head of Underwriting
PSG Insure —Centurion, Gauteng
Quick Apply
Actuary – Internal Audit
OUTsurance —Centurion, Gauteng
- Full-time
Quick Apply
9d
MANAGER: ETHICS AND LEGAL SERVICES
Office of the Valuer General —Pretoria, Gauteng
- R1 171 750,20 a year
- Full-time
3d

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Head of Underwriting

PSG Insure -
Centurion, Gauteng

Quick Apply

Job Details

Permanent

Full Job Description

Responsibilities:

Strategic Leadership:

· Support the formulation of STA strategy by identifying key areas through which the associated Underwriting experience should be advanced to be relevant and market leading

· Drive continuous improvement within Underwriting, Conversions and Technical Underwriting areas – people, process, technology, data

· Formulation of operational plan in relation to STA strategy, and execution thereof, for each area within the Underwriting domain

· Stay up to date with industry trends, market dynamics and emerging models to identify opportunities for innovation and competitive advantage

Operations Management:

· Ownership and optimization of the Underwriting value chain and associated systems (Underwriting, Conversions, Technical Underwriting)

· Ensure relevance of Underwriting performance metrics

· Ensure SLA adherence, and the attainment of key performance metric targets (e.g. utilization, rework, telephone availability, abandoned calls)

· Drive attainment of positive customer experience and net promoter score targets

· Management of team e.g. performance management, talent management, succession planning, training

· Ownership of IT tickets/errors/product gaps which impact the Underwriting domain and Adviser experience

· Responsible for technical queries of advisers iro Platform product offerings

· Negotiate with insurer on any binder actions, rates, new business requirements

· Manage the binder audits

Profitability:

· Binder profitability management

· Retention of existing clients

· New business growth/organic growth

Stakeholder/Relationship Management/Customer Service:

· Management of Adviser relationships

· Resolve Adviser queries, escalations and complaints

· Compliance and Risk Management:

· Ensure compliance with binder and regulatory requirements

· Monitor and mitigate risks associated with Underwriting activities

Skill sets required:

· Bachelor’s degree

· FAIS and RE compliant

· Key individual qualifications would be advantageous

· Minimum 10 years of work experience, with at least 5 years in a senior management role

· Proven track record of driving financial and operational performance within a division

· Experience in managing Underwriting environments

· Analytical capability and exposure to BI tools

· Experience in delivering automation and optimization initiatives

· Proven track record of interacting with Advisers/clients

· Excellent leadership skills

· Problem solving skills

· Deep understanding of South African insurance market, outsource/binder environment

· Demonstratable knowledge of personal and commercial lines underwriting

· Policy administration system experience and a solid understanding of how insurance systems work

· Experience with workflow systems, and the enhancement thereof

· Calm under pressure

· Great communicator

· Structured/process driven

· Attention to detail

· Able to execute and follow instructions

· Eager to learn, improve and optimize

Work Location: In person

Quick Apply

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head of underwriting jobs in centurion gauteng

Head of Underwriting

Actuary – Internal Audit

MANAGER: ETHICS AND LEGAL SERVICES

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