Yoco was founded in 2015 with one idea: back independent businesses and help them thrive. We've helped over 200,000 small businesses across South Africa accept card payments, access capital, and grow — often for the first time. We process over US$3 billion annually and our ecosystem of payments, POS software, and smart business tools works seamlessly under one Yoco account.
Behind it all is a team of 350+ people across South Africa and the Netherlands who genuinely believe in what they're building. We're ambitious, agile, and impact-driven. We don't stop pushing. We break things to rebuild. No two days on the ground look the same.
As a Field Sales Account Executive, you'll be the face of Yoco in your region — meeting merchants where they are, understanding how their businesses actually run, and showing them how Yoco can make things faster, simpler, and smarter. This is a field-based, new business development role that blends consultative selling with genuine curiosity about people and their businesses.
You'll be supported by an Area Lead who coaches you in the field, a Sales Enablement team that equips you with methodology and tools, and a marketing engine that handles brand and category education. You come to sell — Yoco has already made the case for why payments matter.
This is a new business development role. That means you go find the customer — they don't come to you. If that excites you more than it intimidates you, keep reading.
Hunt, qualify, and close new merchant opportunities in your territory (new business)
Prospect your own pipeline — outbound, referrals, partnerships, and showing up
Run discovery conversations that uncover real operational pain points
Design and propose solutions that fit how a business actually works, not just what's on the shelf
Build trusted relationships with owners, ops leads, and decision-makers at all levels
Deliver confident, compelling product demos — a core craft you'll master in this role
Keep your CRM clean, your forecast accurate, and your pipeline honest
Ensure every activation is a first-time-right — handover to onboarding is part of your job
Feed market and competitor intelligence back to the team
We care more about what you're made of than where you've been. This role is open to a few different candidate profiles.
You've spent your career running operations in the industries Yoco serves. You know what a busy service floor feels like, why tech either amplifies success or ruins it, and how to move people — customers, teams, suppliers — forward. You might be a:
Restaurant, bar, or coffee shop general manager or floor manager
Salon or beauty studio manager
Retail store manager in apparel, accessories, lifestyle, or independent retail
You might not have a sales CV — but you have something better: you've been the customer. You understand the problem we solve because you've lived it. We'll back you to make the transition.
What new business, pipelining and forecasting means in your world: You're used to having a target to achieve — foot traffic to convert, a monthly number to hit, slow days to make up for. New business means going out and finding your own customers, and being ‘always on’ when opportunity knocks. Your pipeline is your reservation or order book and you know exactly how many calls and conversations you need this week to close a deal next month. If you've managed a floor to a monthly target, you already think this way — we just need you to own it in the field.
You've already been selling into our world, or working in adjacent fintech. You might be coming from:
Hospitality or trade supply sales — beverage reps, food distributors, equipment suppliers
SME-focused financial services or insurance field sales
Payroll, accounting, or business software sales
Telco field sales with a track record in new business and bundled solution selling
You've sold before — new business, in the field, to real decision-makers. You know what a pipeline looks like, you've handled rejection and bounced back, and you're ready for a product and a mission worth getting excited about again. You might be coming from:
Across both profiles, here's what predicts success:
— A hunger to hunt (new business): you enjoy finding and opening new relationships. The thrill of a yes after a string of nos is what keeps you going.
— Pipeline thinking: you understand that this week's conversations become next month's closes. You know your numbers and you proactively manage to them.
— Rejection resilience: you've had bad months before and you know they pass. You stay motivated when the pipeline is quiet and you know how to build it back.
— Payments & POS fluency: you've worked in or around payment tech and point-of-sale environments and understand why the tech matters in the moment it matters most.
— Active listening and consultative selling: you ask better questions than most. You sit with the problem before jumping to the solution. You know the difference between hearing and listening.
— High EQ: you read the room, build rapport quickly, and adapt your style without losing your authenticity.
— Critical thinking and problem solving: you don't wait to be told how to handle a situation. You figure it out, make a call, and learn from it.
— Grit and self-direction: you plan your own day, manage your own energy, and follow through without being chased.
— Commercial maturity: you understand margin, churn, and adoption. You can have a credible business conversation with an owner or an ops director.
— Coachability: genuinely open to feedback and motivated to get better. You ask good questions and actually listen to the answers.
Proven experience in new business development — some track record of going out and finding customers, not just serving them
Background in an operational, sales, or customer-facing leadership role in food and beverage, retail, beauty, or adjacent field sales
Based in the region you're applying for — local market knowledge is non-negotiable
Valid driver's licence and own vehicle — this role is on the road most of the week
Comfortable with technology in your day-to-day — CRM tools, digital platforms, operational software
Motivated by a fixed + commission compensation package — and the drive to make the variable part count
Willingness to invest time in a thorough recruitment process with a strong emphasis on practical assessment
No active restraint of trade if you already work in our sector
Direct experience in fintech, SaaS, or POS solutions
Familiarity with Salesforce, HubSpot, or a similar CRM
Multi-lingualism relevant to your target region and customer profile
Experience navigating multi-stakeholder decisions — across IT, finance, ops, and exec level
Understanding of local market dynamics in your target region
Yoco's values aren't wall art. They shape how we actually work.
Make space to explore - Approach every merchant with genuine curiosity. Ask better questions. Sit with the problem before jumping to the solution.
Keep it simple - Distil complexity into clear, honest value. Merchants shouldn't need a glossary to understand what Yoco does for them.
Stay connected - This is a team sport. You'll lean on internal experts, partners, and peers — and they'll lean on you.
Master your craft - Keep getting better. Ask for feedback. Iterate on your pitch. Sales is a skill, and we invest in people who invest in themselves.
We've designed this process to surface potential — not just polish. It's thorough by design. We're making a real investment in the right people and we ask you to do the same.
Screening call — your background, what you're looking for, and whether this is the right fit for where you're headed.
Combined technical and cultural interview — one focused session. How you think, how you communicate, how you'd approach the realities of this role.
Live case study — a practical assessment grounded in real scenarios. We want to see how you solve problems in the moment.
Leadership conversation — a final debrief with the regional or area lead. This is as much for you as it is for us.
Background check — criminal, credit, and fraud screening. Standard for all Yoco sales hires.
This process takes time — and that's intentional. Come prepared to show us how you think, not just what you've done.
We’re looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long-term.
Building solutions for a more equal society is a daunting task - and it’s not for everyone. We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates. We start over, we constantly evolve - and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.
So, who are you? You’re someone who resonates with our mission and our values, and you’re relentlessly effective in your execution.
You’re a curious problem-solver with a passion for doing good. You’re bright, grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.
At Yoco, we laugh, embrace each other’s quirks, and support one another’s growth, all while staying authentic.
If this sounds like your kind of challenge, apply below and come grow with us.
We welcome applications from all backgrounds — please apply in English and feel free to leave out the photo, age, and address from your CV so we can focus on what matters most - your experience and track record! We're fine with AI-assisted applications, but we want to hear you in there — so make sure your authentic voice and writing style shines through.
