4 Months Fixed Term Contract
Adcock Ingram Holdings Limited and its Subsidiaries (“we”, “us”) are committed to protecting and respecting your privacy. Our Privacy Notice sets out the basis on which personal information collected inter alia from you, social media, recruitment agencies and our website, will be processed by us. The Privacy Notice is available on our website www.adcock.com.
One of the conditions under the Protection of Personal Information Act 4 of 2013 (POPIA) provides that candidates have the right to be informed about the collection and use of their personal information.
In the course of your application, we may:
- collect personal information that may be used to identify potential professional opportunities other than the job you have applied for, but of which we think might be of interest to you;
- use your personal information to confirm references or background checks you have provided us; and
- request your consent to participate in aptitude tests or recruitment assessments.
We also use your personal information to respond to your inquiries, to verify your information and to share information with you.
Your personal information will be securely stored by the Human Capital Department, and it will be retained for a period of up to 12 months as of the closure of the application procedure if your application is unsuccessful, and in case of a successful application and you are hired, your data will be transferred to your personal employee file.
By applying for this position, you consent to us processing your personal information.
We reserve the right to make an appointment. If you have not heard from us within 30 (thirty) days of the closing date, please accept that your application was unsuccessful. Correspondence will be entered into only with shortlisted candidates.
Job Purpose:
- To diligently manage stock and pricing related claims (FMCG & Pharma). Timeous processing/releasing of credit notes within same month of receipt (Pricing & returns) to minimize risk of payments going on hold/bad debt write offs.
Key Job Outputs:
- To provide excellent service to external/internal customers
- To solve queries within deadlines.
- Updating claims status on Oracle daily
- Managing/control/updating claims schedules, by customer daily
- To follow up on queries and promptly refer invalid claims to credit controllers
- Weekly feedback to Credit Controller on claims outstanding claims/resolved
- To interact with customers/buyers regarding invalid claims
- To perform duties according to policies and procedures
- To provide a monthly progress report on claims resolved and detailed analyses/action plan report on unresolved claims.
Core Competencies:
- Proactive – sound knowledge of Pharma & FMCG debtors claims
- Must be able to work without supervision
- Accurate figure work is a requirement
- Team player
- Time management
- Results and deadline driven;
- Good communication skills;
- Overtime – certain amount of overtime required;
- Problem solving and decision-making skills;
- Must be able to work under pressure;
- Customer service orientated;
