WE ARE HIRING A DIGITAL ACCOUNT MANAGER
Are you ready to join the world's premier MarTech solution?
TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.
At TLC, we know that experiences make life more rewarding!
We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!
Job Summary
We are looking for a talented Digital Account Manager to join our team. You will manage our client portfolio to help our clients improve their Rewards website presence suitable to their brief and development capabilities.
As a Digital Account Manager, you should have solid experience in marketing with a client service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships as well as optimizing the company digital strategy.
Responsibilities
- Act as the point of contact to clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Address client queries effectively and in a timely manner
- Extensive knowledge with the ability to advise on building complete front and backend dashboards of microsites, gamification, Apps, PWA's and API system integration.
- Report on web performance metrics
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends
Requirements and skills
- Proven work experience as a Digital Account Manager
- Marketing Degree or equivalent
- Hands on experience with SEO/SEM and CRM software
- In-depth understanding of online marketing tools and social media ad campaigns
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills
Here's what we've got to offer:
-
Dynamic & collaborative team
- Creative work environment
- Career progression and upskilling opportunities
- Weekly Happy Hour
- TLC Wellness
- Global Clients & Team exposure
- TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
- TLC Gives Back - Charity partner/off site days.
- 'The Frankies' - Our very own awards/staff recognition event.
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you are ready to be part of the TLC Worldwide success story, click to apply today!
We look forward to seeing your application!
