Job Purpose
The Sales Consultant is responsible for identifying prospective clients, educating them on debt removal solutions, and converting leads into successful sales. The consultant is expected to build strong client relationships, provide excellent customer service, and consistently achieve individual sales targets while maintaining compliance with company policies and industry regulations.
Key Responsibilities
- Contact prospective clients through outbound cold calling, referrals, and company-generated leads.
- Assess each client's financial circumstances to determine their eligibility for debt removal services.
- Explain the debt removal process, benefits, costs, and expected outcomes clearly and professionally.
- Convert enquiries into successful sales by effectively presenting the company's services.
- Accurately complete all client applications and ensure that all required documentation is obtained.
- Maintain accurate and up-to-date client records on the company's CRM system.
- Follow up with prospective clients to maximise sales conversion.
- Meet or exceed daily, weekly, and monthly sales targets and key performance indicators (KPIs).
- Maintain a high standard of professionalism, confidentiality, and customer service at all times.
- Attend all required training sessions, meetings, and coaching sessions.
- Adhere to company policies, procedures, and all applicable regulatory requirements.
- Escalate client concerns or complaints to the appropriate department when necessary.
Minimum Requirements
- Grade 12 (Matric).
- Previous experience in debt removal, debt review, financial services, or a sales environment is advantageous.
- Proven sales and negotiation skills.
- Excellent verbal and written communication skills.
- Computer literacy (Microsoft Office and CRM systems).
- Ability to work under pressure and meet sales targets.
- Strong interpersonal and relationship-building skills.
Performance Expectations
The Sales Consultant is expected to consistently achieve individual sales targets, maintain excellent attendance, comply with company procedures, deliver exceptional customer service, and contribute positively to the overall success of the sales team.
Pay: From R4 500,00 per month
Work Location: In person
