Brief Role Description
To assist, implement and manage systems to best support maintenance strategies and rendering of efficient service delivery environment to customers.
Key Performance Areas
- Maintain Preventative Maintenance (PM) schedules in accordance with the SLA for all equipment and services.
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Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation.
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Ensure that all orders are processed timeously.
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Monitor the execution of work and implement corrective measures on deviations.
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Manage all incoming requests and complaints on daily basis and provide timeous feedback in ensuring customer satisfaction.
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Dispatch requests to technical staff and pertinent service providers and follow-up on action items
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Conduct monthly verification of WIP and report on variances.
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Provide weekly/monthly reports on SLAs and backlog.
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Planning for placement of employees, contractors and efficient utilization of materials and tools
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Ensure that tasks are conducted efficiently and optimum use of tools and equipment.
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Building good Internal and External customer relationships
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Undertake other related duties and assignments as assigned from time to time.
Minimum Requirements
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N3 - N6 in Engineering or Project Management or Operations Management or related
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Matric (Senior Certificate)
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Valid SA Driver's License
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4 - 6 years relevant experience in maintenance planning, project management and knowledge of financial management principles
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Maintenance planning, project management skills
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MS Word, MS Excel & MS Outlook (Intermediate skill level),
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SAP Knowledge is a requirement
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Knowledge of OHS Act & ISO 9001 Quality Management Systems
