INTERNAL SALES (GEORGE)
Diesel-Electric is currently inviting applications from motivated and experienced Internal Sales Representatives for opportunities at our GEORGE branch. Suitable candidates will be considered for current and upcoming positions, depending on operational requirements and available vacancies.
Duties and Responsibilities:
Sales:
- Proactively contact customers via email or phone to advise on promotions, market product lines, and facilitate sales representative visits when needed.
- Maintain a maximum credit return rate and ensure specially ordered goods are marked as non-returnable.
- Consistently meet a monthly sales target.
- Accurately complete invoices with your sales code and customer details.
- Open COD accounts for counter cash sales customers to expand the customer database.
- Update and release backorders ensuring orders are placed for customers.
Customer Service:
- Provide prompt updates on logistical, delivery, or supply issues that may impact customers.
- Communicate potential account problems, such as credit limit concerns, to your line manager.
- Greet and assist customers promptly, and provide timely feedback on messages, calls, and quotations.
- Ensure correct parts are handed over to customers and never refer them to competitors.
- Process customer claims and returns through the appropriate channels.
Administration:
- Update customer information and keep track of claims and credits.
- Diligently complete lost sales reports for any product that could not be supplied or was uncompetitive.
- Attend stock-takes, company functions, and trade evenings as required.
- Maintain a neat and organized workstation, adhering to dress code and appearance standards.
- Perform additional ad-hoc duties as requested by the Branch Manager.
Minimum requirements:
- Matric.
- Proven experience in sales in a similar automotive role.
- Proven ability to consistently achieve Sales targets set by Management.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Knowledge of the industry and products is advantageous.
- Commitment to providing outstanding customer service.
Please note: Appointment will be subject to operational requirements, the availability of a suitable vacancy, and successful completion of the company’s recruitment process.
By applying, you consent to Diesel-Electric processing and retaining your personal information for recruitment purposes in accordance with POPIA. Suitable applications may be retained for up to 12 months and considered for future opportunities.
Only shortlisted candidates will be contacted. Diesel-Electric reserves the right not to make an appointment.
Pay: From R132 000,00 per year
Work Location: In person
