Kendrick Recruitment is currently seeking a dynamic Sales Executive to join a prestigious high-end hotel group. Our client prides itself on offering excellent customer service and always looks for opportunities to be uniquely different. This exciting role will suit someone who enjoys helping to grow a committed team and elevate the properties to the next level.
Minimum Requirements:
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Must have Grade 12; a tertiary qualification will be an advantage
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At least 5 years of hotel sales experience, preferably in the luxury segment
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Ability to work accurately under pressure
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High level of customer service, disciplined, organized, attention to detail, and deadline-driven
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Excellent communication skills in English; knowledge of IsiXhosa, IsiZulu, or Afrikaans will be an advantage
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High degree of self-motivation and ambition
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Must have own vehicle
Duties and Responsibilities:
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Conceptualize the sales strategy and tactical plans for the hotel(s)
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Attend regular sales meetings with the Sales and Marketing Director, CEO, CFO, and General Managers; publish appropriate minutes of the meetings
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Conduct continuous market research targeting high-end clientele
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Produce detailed and comprehensive reports as required by hotel management/head office
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Maintain and coordinate all sales and marketing spend within budget guidelines
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Monitor and report on competitive activity within the luxury hotel segment
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Ensure that all sales and marketing actions are measurable and routinely report on these actions through statistical reports and comparisons to targets
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Build and maintain relationships with high-end internal and external stakeholders
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Coordinate and distribute promotional materials to sales agents, central reservations systems, and third-party agents
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Compile quotes, contracts, and invoices
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Develop and maintain a database of commercial, retail, travel, and organizational contracts to ensure maximum sales
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Undertake direct telesales and face-to-face sales calls to potential and established luxury clients in the area; client/area allocation will change as per company requirements
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Achieve the sales targets as set
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Attend high-profile travel functions, such as fairs, trade shows, exhibitions, and events, in a participative or observer status
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Visit key clients and prospective key clients; attend workshops and trade shows as required
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Maintain daily contact with GM, reservations, and banqueting to develop working relationships and to maintain constant awareness of trends within the luxury hotel market
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Ensure in-depth product knowledge of all properties in the hotel group
Package on Offer:
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Competitive salary and benefits package
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Opportunities for growth and development within a prestigious brand
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A supportive and collaborative work environment
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Access to exclusive industry events and networking opportunities
How to Apply:
Interested candidates are invited to submit their CV and a cover letter to apply below .
