Reservationist – Luxury Hotel, Cape Town
A hotel in Cape Town is seeking an experienced Reservationist to join their team. Candidates must have recent experience as a Reservationist within a 4/5* hotel or estate.
Key Responsibilities:
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Manage guest reservations and ensure all booking details are accurate and up to date.
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Provide exceptional customer service when handling enquiries, cancellations, and modifications.
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Liaise with the front office and other departments to coordinate guest requests and ensure a seamless experience.
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Maximise room occupancy and revenue through effective booking strategies.
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Handle payment processing and ensure all financial transactions are recorded accurately.
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Stay informed on hotel promotions and offers to communicate with potential guests.
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Maintain up-to-date records in the reservations system and guest profiles.
Candidates must be available for face-to-face interviews in Cape Town.
To apply, please submit your updated CV and a recent profile photo of yourself. If you have not heard from us within two weeks of your application, please consider your application unsuccessful.
