We are seeking a motivated and experienced Virtual Assistant to support a residential home cleaning company based in US. This role will play a key part in managing daily operations, supporting sales efforts, and ensuring smooth communication between customers, cleaners, and management.
The position is primarily focused on sales and day-to-day operational support, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.
The ideal candidate is a proactive self-starter with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.
Shift: Monday - Friday 8 AM - 5 PM US hours
Starting hourly: $6/Hour
Key Responsibilities Include:
- Handling inbound and outbound sales calls and messages for residential cleaning services
- Managing customer service inquiries via phone, email, and messaging platforms
- Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners
- Supporting cleaner management, including attendance tracking and job confirmations
- Assisting with administrative and operational tasks to keep daily operations running smoothly
Requirements:
- Previous experience in sales (required)
- Experience as a Virtual Assistant or in a similar remote support role (preferred)
- Strong organizational and time-management skills
- Comfortable working U.S. business hours
- Reliable internet connection and ability to work fully remotely
This is a fully remote position with opportunities for long-term growth and performance-based pay increases.
Job Type: Full-time
Pay: From R100,00 per hour
Experience:
- virtual assistance : 2 years (Required)
- working from home : 1 year (Required)
Work Location: Remote
