Qualified IT Technician will install and maintain computer systems and networks aiming for the highest functionality. Must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems and great troubleshooting abilities.
Networking is critical and Client Server Environments
Excellent diagnostic and problem solving skills
Excellent communication skills
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security
Identify computer or network equipment shortages and place orders
- Set up workstations with computers and necessary peripheral devices on prim and within RDS importance environment (routers, printers etc.)
- Check computer hardware (monitors, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Basic network troubleshooting
- Develop and maintain local networks in ways that optimize performance
- Compliance with the relevant IT Policy and Procedures
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
Ability to engage with external and external stakeholders to identify and solving troubleshooting
5 – 10 Years in an IT Support Environment Covering Network, Back End and Front-End Systems Support
Degree in Computer Science or information technology
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Technology Associate (MTA), Network Certified)
